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Salesforce

Salesforce reveals Einstein GPT for CRM, announces broader OpenAI partnership
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artificial intelligence (AI)

Salesforce reveals Einstein GPT for CRM, announces broader OpenAI partnership

ChatGPT is also coming to Slack, as Salesforce doubles down on generative AI across its CRM
7 Mar 2023
Salesforce extends IT lifecycles in cash-saving exercise
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IT infrastructure

Salesforce extends IT lifecycles in cash-saving exercise

Salesforce is the latest in a string of firms that have extended IT lifecycles to unlock cost savings
2 Mar 2023
Amazon, Salesforce to cut 26,000 jobs as tech layoff spree continues
Employee holding box of belongings, depicting a layoff
Business strategy

Amazon, Salesforce to cut 26,000 jobs as tech layoff spree continues

Both companies cited economic uncertainty as a key factor in the decision, while Amazon underestimated its number of sackings by almost double
5 Jan 2023
Another Salesforce leader departs, will replace outbound Slack CEO
Slack logo on a mobile
Careers & training

Another Salesforce leader departs, will replace outbound Slack CEO

Slack's CEO and co-founder Stewart Butterfield also announced the departure of two other executives, but said the timing was purely coincidental
6 Dec 2022
Salesforce co-CEO Bret Taylor resigns with cryptic parting message
Benioff and Taylor giving a presentation at Dreamforce
Business operations

Salesforce co-CEO Bret Taylor resigns with cryptic parting message

The departure of the executive mirrors the actions taken by his predecessor, who only was in the role for 18 months before leaving as well
1 Dec 2022
The state of Salesforce 2022-2023
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Whitepaper

The state of Salesforce 2022-2023

Unlocking the next wave of business value
22 Nov 2022
The state of Salesforce: Future of business
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Whitepaper

The state of Salesforce: Future of business

Three articles that look forward into the changing state of Salesforce and the future of business
19 Oct 2022
Salesforce investors reject call for investigation into claims the company is toxic for non-white workers
A man walking into a building next to a sign that says "Welcome Salesforce Employees"
Careers & training

Salesforce investors reject call for investigation into claims the company is toxic for non-white workers

It's claimed it will take another 12 years before Salesforce reaches its goal of having 50% of its employees from underrepresented backgrounds
10 Jun 2022
Salesforce integration checklist
Whitepaper cover with title and logo and circular image with red surround of colleagues looking over documentswhitepaper
Whitepaper

Salesforce integration checklist

A tool to help you plan and manage any Salesforce integration project
18 May 2022
Salesforce to trial green AI tools to help companies fast-track their journey to net zero
The Salesforce logo displayed on a smartphone in front of an abstract image of blue boxes
private cloud

Salesforce to trial green AI tools to help companies fast-track their journey to net zero

An agreement with the Australian government will also see the tech giant set up a staff tech hub in Adelaide
10 Feb 2022
Google Cloud appoints ex-Salesforce exec Kelisky as UK and Ireland managing director
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Careers & training

Google Cloud appoints ex-Salesforce exec Kelisky as UK and Ireland managing director

Helen Kelisky to bring 30-years of cloud sales experience to the tech giant
10 Feb 2022
Yext’s AI Search solution now available on Salesforce AppExchange
Yext AI Search overlaying a Salesforce screen
sales & CRM

Yext’s AI Search solution now available on Salesforce AppExchange

Yext AI adds natural language search support across Salesforce Service Cloud
19 Aug 2021
Salesforce launches a new streaming TV service, Salesforce+
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streaming

Salesforce launches a new streaming TV service, Salesforce+

Software giant upgrades from YouTube channel in streaming TV bid
10 Aug 2021
Salesforce enhances cloud-based health care offering
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Cloud

Salesforce enhances cloud-based health care offering

Remote patient management and medication tracking among new services
9 Aug 2021
MuleSoft buys automation company Servicetrace
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Acquisition

MuleSoft buys automation company Servicetrace

Salesforce-owned API-building company snaps up complementary automation technology
2 Aug 2021
AWS and Salesforce launch integration partnership
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sales & CRM

AWS and Salesforce launch integration partnership

Salesforce developers will be able to consume AWS services natively
23 Jun 2021
Salesforce adds low-code dev tools to its platform
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sales & CRM

Salesforce adds low-code dev tools to its platform

New feature should enable anyone to create apps
23 Jun 2021
Salesforce wins Disney Studios contract to overhaul digital workflows
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customer relationship management (CRM)

Salesforce wins Disney Studios contract to overhaul digital workflows

Disney's StudioLAB will use the CRM giant's technology to improve content workflows and inform decision making
7 May 2021
Akamai’s Vaccine Edge offers rapid access to COVID-19 vaccine appointments
COVID-19 vaccine container and syringe
sales & CRM

Akamai’s Vaccine Edge offers rapid access to COVID-19 vaccine appointments

The solution is built on Salesforce’s Vaccine Cloud
30 Mar 2021
Accenture and Salesforce join forces to bring sustainability to organizations’ front offices
Salesforce sign on its headquarters
business intelligence (BI)

Accenture and Salesforce join forces to bring sustainability to organizations’ front offices

New partnership will empower C-suite to expedite progress toward ESG goals
26 Jan 2021
Salesforce aims to help manage coronavirus vaccine demand
COVID-19 vaccine container and syringe
sales & CRM

Salesforce aims to help manage coronavirus vaccine demand

New Work.com solution will streamline vaccine administration, outreach, inventory and more
29 Sep 2020
Salesforce launches remote marketing and commerce platform
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digital marketing

Salesforce launches remote marketing and commerce platform

Digital 360 aims to give every business the tools to operate at 'Black Friday levels' every day
23 Sep 2020
Salesforce to create new 12,000 jobs over the next year
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Careers & training

Salesforce to create new 12,000 jobs over the next year

Marc Benioff sent out a call for applicants as the cloud giant looks beyond the pandemic
21 Sep 2020