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How viable is AI customer care?
In-depth With sentiment analysis for chatbots alongside ML tools to hide accents, customer service is undergoing a major change
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How AI-enhanced security features are evolving on modern devices
Sponsor Content Created With Datacom
Sponsored The world of cyber threats is ever growing, but AI can help
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The UK AI revolution: navigating the future of the intelligent enterprise
Sponsor Content Created With HPE
As AI reshapes industries and societies, decision-makers in the UK face a critical choice: build a sovereign future or merely import it.
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Turning the UK AI revolution into a sovereign reality
Sponsor Content Created With HPE
The UK AI Revolution documentary series posed difficult questions about AI’s hype, control, and future. Now, IT leaders must find the architectural answers
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Workers are wasting half a day each week fixing AI ‘workslop’
News Better staff training and understanding of the technology is needed to cut down on AI workslop
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Companies continue to splash out on AI, despite disillusionment with the technology
News Worldwide spending on AI will hit $2.5 trillion in 2026, according to Gartner, despite IT leaders wallowing in the "Trough of Disillusionment" – and spending will surge again next year.
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The Roadmap to Becoming an AI University
whitepaper
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Are AI browsers a golden opportunity or cybersecurity nightmare?
In-depth AI browsers are on the rise despite the concrete risks associated with using them
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Empowering customers in the AI era: The new role for partners
Industry Insights As businesses embrace agentic AI, partners play a critical role in helping customers adopt and secure it with confidence
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Anthropic’s Claude AI chatbot is down as company confirms ‘elevated error rates’ for Opus 4.5 and Sonnet 4.5
News Users of Anthropic's Sonnet 4.5 and Opus 4.5 models are being met with "elevated error rates"
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The importance of pilots, open source, and consultancy in the new world of AI
Industry Insights As AI complexity grows, open source models and partner expertise prove critical
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AI-related cuts could come back to haunt enterprises
News A frantic push to automate roles with AI could come back to haunt many enterprises, according to Forrester
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