Agentic AI is coming for customer service jobs
A report from Cisco shows the agentic AI shift is coming “faster than anyone anticipated”
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Cloud infrastructure spending just hit an eight-year highNews Rampant investment in AI is still spurring huge cloud market growth, and neoclouds are getting in on the action
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How to transform data chaos into real AI outcomesSponsored Enterprises face acute data quality challenges. Here's how the Dell AI Data Platform can help
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‘AI cost management has the same problems that cloud had’: Enterprises are still facing huge AI bills thanks to ‘tokenmaxxing’ – that means FinOps practices are more important than everNews With firms facing surging AI bills, FinOps techniques are more important than ever
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‘We are now seeing MAI models outperform general-purpose frontier models’: Microsoft CEO Satya Nadella touts in-house models to cut spiralling AI costs – and reduce growing reliance on frontier labsNews The Microsoft chief says pricey frontier models don't have to be used for every task, and its own in-house MAI models could be the key to reducing costs.
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3 ways to get your data AI-readySponsored Data placement, preparation, and orchestration make or break an AI project – and the Dell AI Data Platform reduces the strain on enterprise IT teams across both storage and the data foundation
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AI agents could make living off the land attacks ‘much more dangerous’, says CrowdStrike Field CTOAnalysis Living off the land attacks are evolving rapidly as threat actors target agents with deep access to enterprise networks and sensitive data
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‘A company should be able to use a model without giving up the knowledge that makes it unique’: Microsoft CEO Satya Nadella says enterprises shouldn’t be sharing so much data with AI providersNews The Microsoft chief warned that corporate data could be at risk thanks to AI models
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‘What we’re seeing right now is just rapid escalation in AI token spend’: Accenture tells staff to stop using AI for unnecessary tasks amid surging costsNews Accenture has told some staff to roll back the use of AI for basic tasks while the consultancy grapples with surging AI token costs.
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‘The claims in the suit are false’: Workday hits back amid lawsuit claiming AI recruitment discriminationNews Is AI hiring discriminatory? A California judge has given the go-ahead for a class action suit against Workday
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Databricks launches AI co-worker, Genie OneNews The AI program is designed to help business teams manage workflows and automate work-related tasks
