Let’s rethink retail operations

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(Image credit: IBM)

IBM’s series “Rethink & Automate” invites leaders to reimagine common business and IT processes by approaching them from a greenfield perspective and embracing automation. 

According to a report published by the information technology company Capgemini, the retail industry stands to save USD 300 billion annually by implementing automation processes to more efficiently run everything from customer returns to supply chain management, updated customer databases and inventory management. 

When it comes to the transaction experience, automation can help retailers become more responsive to consumer demands and react to real-time events and trends.

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Provided by  IBM