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Salesforce CEO wants to “break the hypnosis" coming from major AI vendors in scathing critique of Microsoft CopilotNews Marc Benioff hit out at major industry players in a charged press briefing as Salesforce plans to drive adoption of its autonomous AI agents
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Marc Benioff questions Klarna CEO's move to scrap Workday, Salesforce in SaaS ‘consolidation’ driveNews The payment firm is cutting SaaS products alongside staff as its in-house AI focus gathers pace
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Salesforce targets gains with AI voice agents in latest acquisitionThe move is set to bolster voice-based AI customer service solutions in Salesforce’s portfolio of offerings
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Public cloud investment surged nearly 20% in 2023 – and analysts predict global spending will reach $1.6 trillion by 2028News Global public cloud spending is expected to reach $800 billion in 2024 as firms shake off the post-pandemic blues and ramp up AI adoption
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Dark clouds won't dampen Salesforce's optimistic AI pushAnalysis Salesforce reiterated its data-focused plan for AI at World Tour London, as it pitched its future against a backdrop of investor concern
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Salesforce looks to drive UK growth with new London AI center
News Salesforce said the new center will look to foster AI innovation, building on the firm’s previous investments in the region
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“We've had a lot of education over the last few weeks”: Slack has learned its lesson after AI training policy fiascoNews Slack has been hard at work engaging with customers to clarify its AI training practices following concerns user info was used to train its models
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Slack refutes claims that customer data is used to train AI modelsNews Slack said its ML models are trained on de-identified, aggregate data and that its models do not access message content
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Firms are wasting hundreds of hours every year just renewing software purchasesNews Productivity is being hampered by complex software purchase and renewal processes, new research shows
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Salesforce-based phishing attacks surge 109% since the start of 2024
News Threat analysts have uncovered a sophisticated phishing attack imitating emails from Salesforce that are likely bypassing many business email filters
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Data silos are still blocking the path to digital transformation successNews A successful digital transformation strategy hinges on businesses having a robust data infrastructure - and many IT leaders don’t think their organizations are up to scratch
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The UK job market is saturated with AI roles, with one-third of all ads seeking AI-savvy staffNews A sharp increase in demand for AI roles is being driven by heightened adoption rates and efforts to plug skills gaps
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