IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

i-mate Ultimate 9502 review

i-mate is a relative unknown but plans to hit the market hard this year with a number of devices. We see if the Ultimate 9502 can actually live up to its name.

Price
£191

Relatively unknown brand i-mate began life as a Pocket PC manufacturer, re-labelling devices produced by HTC. When this deal ended in 1996, i-mate took to the world on its own, using equipment manufactured by Inventec and TechFaith.

Although i-mate has never stood at the forefront of the Windows Mobile market, the Ultimate 9502 could signify a whole new beginning for the company, especially after announcing three new devices at Mobile World Congress in February.

The i-mate Ultimate 9502 is i-mate's most recent launch on the market, and it certainly takes some design elements from the T-Mobile Sidekick, with a central sliding screen that reveals a full QWERTY keyboard.

The chunky device - it measures 60mm x 17.8mm x 116 mm (wdh) weighs in at a hefty 200g and feels as though it's designed for a lot more than using as a smartphone.

The Ultimate 9502 runs Windows Mobile 6 Professional edition, which features a touchscreen element, and on this device, it's something the imate could probably cope without. The 2.8-inch display feels too small for touchscreen functionality, so it's handy that a stylus comes integrated into the casing because it'll certainly get a good level of usage.

If you do want to avoid using the touchscreen for navigation, there's an old-school jog dial on the left-hand side, which you can push in to make selections. I-mate has also included enough other shortcut keys to ensure you'll never have to use the touchscreen.

Along the top there are messaging and Internet Explorer shortcuts, while under the screen there's a Windows Start key, two softkeys and an OK button. Under these there's a four-way navigation key, call start and call end button. Around the sides are a wireless connection shortcut button, another OK button plus camera, voice dialing and volume keys. Are so many keys really needed?

The keyboard, like on many touchscreen-come-hardware devices leaves a lot to be desired with microscopic keys suitable only for children. They're also too spongy to be considered comfortable and because there are no gaps between each key, you may mistakenly press the neighbouring letter, resulting in a email of gobbledygook. You can opt to use handwriting recognition for typing or the virtual QWERTY keyboard, which again, is too small to use effectively.

Featured Resources

What 2023 will mean for the industry

What do most IT decision makers really think will be the important trends and challenges in the coming year?

Free Download

2022 Magic quadrant for Security Information and Event Management (SIEM)

SIEM is evolving into a security platform with multiple features and deployment models

Free Download

IDC MarketScape: Worldwide unified endpoint management services

2022 vendor assessment

Free Download

Magic quadrant for application performance monitoring and observability

Enabling continuous updating of diverse & dynamic application environments

View Now

Most Popular

GTA V vulnerability exposes PC users to partial remote code execution attacks
vulnerability

GTA V vulnerability exposes PC users to partial remote code execution attacks

23 Jan 2023
Dutch hacker steals data from virtually entire population of Austria
data breaches

Dutch hacker steals data from virtually entire population of Austria

26 Jan 2023
European partners expect growth this year, here are three ways they will achieve it
Sponsored

European partners expect growth this year, here are three ways they will achieve it

17 Jan 2023