IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

The IT Pro Podcast: Keeping an eye on observability

Is it time to take your monitoring to the next level?

The IT Pro Podcast: Keeping an eye on observability

In a lot of cases, being an IT admin is as much about prioritisation as anything else, and the mantra ‘if it ain’t broke, don’t fix it’ is one that many technology professionals swear by. However, this approach leaves organisations at risk of having to suddenly fix critical errors with little notice.

This is why many businesses have adopted observability, deepening the monitoring of their applications and infrastructure in order to detect potential issues before they become critical. In this week’s IT Pro Podcast episode, we speak to Greg Ouillon, CTO of New Relic, about why observability has become so popular, the challenges it addresses and why it’s being used for more than just IT maintenance.

Highlights

“We now live in a world where software is much more fragmented with microservices architectures developed by multiple teams independently. Many organisations roll out software hundreds of times per day, or even thousands of times per day. And they deploy on highly volatile architectures like containers, cloud, Kubernetes clusters, where some of those infrastructures can be very short lived, literally minutes. So in a complex where your architecture is much more fragmented, much more complex and much more volatile, you cannot rely on monitoring as it was before.”

“It's very easy to add business attributes to an observability platform. Let me give you an example. You run a very large coffee estate worldwide with tens of thousands of points of sale; you can integrate observability in all the points of sale. So you can follow the behaviour of a point of sale in your shops, infrastructure, software, but you can also very easily capture the average amount of the basket, the revenue and sales, the type of loyalty card of your customers. And all of a sudden, on the same dashboard, you're not only following issues around CPU, RAM or transaction throughput, you're starting to follow the health of your business.”

Read the full transcript here.

Footnotes

Subscribe

Featured Resources

Big data for finance

How to leverage big data analytics and AI in the finance sector

Free Download

Ten critical factors for cloud analytics success

Cloud-native, intelligent, and automated data management strategies to accelerate time to value and ROI

Free Download

Remove barriers and reconnect with your customers

The $260 billion dollar friction problem businesses don't know they have

Free Download

The future of work is already here. Now’s the time to secure it.

Robust security to protect and enable your business

Free Download

Recommended

The IT Pro Podcast: Enabling bilingual business
collaboration

The IT Pro Podcast: Enabling bilingual business

30 Sep 2022
The IT Pro Podcast: Meet the cyborg hacker
hacking

The IT Pro Podcast: Meet the cyborg hacker

23 Sep 2022
The IT Pro Podcast: How the energy crisis will impact data centres
data centres

The IT Pro Podcast: How the energy crisis will impact data centres

16 Sep 2022
The IT Pro Podcast: Are phishing tests a waste of time?
phishing

The IT Pro Podcast: Are phishing tests a waste of time?

9 Sep 2022

Most Popular

How to secure your hybrid workforce
Advertisement Feature

How to secure your hybrid workforce

23 Sep 2022
The human brain is far more complex than AI researchers imagine
artificial intelligence (AI)

The human brain is far more complex than AI researchers imagine

17 Sep 2022
The cryptocurrency implosion shows we’re heading for the end
cryptocurrencies

The cryptocurrency implosion shows we’re heading for the end

29 Sep 2022