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Marketing and Comms

People seen inside Lush, a British cosmetics retailer shore in London — How Lush aligned its disjointed customer support operations When boutique beauty brand Lush sought to merge its separate US and global customer care operations, it turned to Zendesk

Colourful beams coming out of London — How Community Fibre embraced omnichannel CX with AWS London’s full-fiber broadband provider has rewired its communications channels at scale

A whitepaper from AWS covering how to automate personalization, and deliver and analyze billions of bespoke customer messages, with image of female wearing headphones looking at a smartphone — Automate personalization with AWS How marketers can automate, deliver, and analyze billions of personalized messages and offers per day

Grid List

Latest about Marketing and Comms

Facebook key

What is Facebook Analytics?

By Clare Hopping last updated 10 July 20

In-depth Google Analytics isn’t the only way to see how your business app or website is performing

Covid under a microscope

Donut Robotics debuts connected face mask

By Sarah Brennan published 26 June 20

News Japanese startup develops tech-savvy face mask amid the coronavirus pandemic

Slack attempts to replace email with Slack Connect tool

By Bobby Hellard published 25 June 20

News Communication platform's new service will allow 20 organisations to be added to a single Slack channel

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Colin Kaepernick to join Medium as board member and columnist

By Tyler Omoth published 19 June 20

News Former Super Bowl quarterback cashes in on his activism

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WhatsApp rolls out digital payments service

By Sabina Weston published 16 June 20

News Users will be able to transfer money to people and small businesses without leaving the chat

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Signal on iOS allows you to securely transfer data to new device

By David Gargaro published 10 June 20

News Move your account and messaging history to new iPhone or iPad

Dell Technologies reports strong Q1 as laptop sales soar

By Sarah Brennan published 29 May 20

News Recurring revenues jumped 16%, while server and networking revenue fell by 10%

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Lexus enhances online customer experiences with Widewail's Engage

By Sarah Brennan published 27 May 20

News Lexus dealerships look to streamline customer’s online experiences with a new solution

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WhatsApp takes QR codes for a test drive in its latest app update

By Sarah Brennan published 22 May 20

News QR feature available in beta on iOS and Android

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Automattic makes a $4.6M strategic investment in New Vector

By Sarah Brennan published 22 May 20

News Automattic’s investment brings New Vector’s funding to a total of $18.1M

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