customer experience (CX)

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whitepaper

Whitepaper

Mobile order and Pay at Table

Everything restaurants need to know to succeed with mobile self-service

18 Nov 2021

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whitepaper

Whitepaper

Technology and tactics to support your hospitality business

The key trends hospitality operators need to know about

18 Nov 2021

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whitepaper

Whitepaper

Driving adoption of digital self-service

From early innovation to mass adoption of digital ordering

18 Nov 2021

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whitepaper

Whitepaper

Pay at table best practices

A definitive guide for Pay at Table before, during, and after deployment

17 Nov 2021

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whitepaper

Whitepaper

Build mobile and web apps faster

Three proven tips to accelerate modern app development

18 Oct 2021

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whitepaper

Whitepaper

Five best practices for resilient, reliable, remote IT services

Eliminate backlogs and fire drills once and for all

5 Oct 2021

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whitepaper

Whitepaper

New technology projection: The Total Economic Impact™ of Anthos

Projected business benefits and cost savings enabled by Anthos

27 Sep 2021

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whitepaper

Whitepaper

Transforming specialty retail with AI

Future proof your retail business with AI

27 Sep 2021

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Amazon Web Services (AWS)

AWS adds new features to Amazon Connect

New capabilities make customer interactions more efficient, personal, and natural

27 Sep 2021

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whitepaper

Whitepaper

The path to CX excellence

Four stages to thrive in the experience economy

10 Sep 2021

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whitepaper

Whitepaper

Three-step guide to modern customer experience

Support the critical role CX plays in your business

10 Sep 2021

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whitepaper

Whitepaper

Visualisation in the virtual reality age

A focus on manufacturing and engineering

23 Aug 2021

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whitepaper

Whitepaper

Signs it’s time to upgrade your CMS

How to upgrade a CMS for growing businesses

23 Aug 2021

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whitepaper

Whitepaper

Delivering personalised content for dummies

Map the customer journey across touchpoints and scale up with the cloud

23 Aug 2021

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whitepaper

Whitepaper

Becoming an experience-based business

Your blueprint for a strong digital foundation

23 Aug 2021

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whitepaper

Whitepaper

Ask more from your CMS

How to get the most value in the shortest timespan

23 Aug 2021

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identity and access management (IAM)

What is customer identity and access management?

We answer five top questions about CIAM and its importance to customer relationships and business success

19 Aug 2021

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whitepaper

Whitepaper

The future of CIAM

Four trends shaping identity and access management

9 Aug 2021

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whitepaper

Whitepaper

The technology of trust

How to protect your most valuable commodity

9 Aug 2021

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whitepaper

Whitepaper

The ultimate guide to business connectivity in field services

A roadmap to increased workplace efficiency

6 Aug 2021

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artificial intelligence (AI)

NICE unveils its self-service customer care solution

CXone SmartAssist allows brands to create personalized virtual assistants

4 Aug 2021

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e commerce

Five tech challenges facing retailers today

Rising to the challenges of the new retail age

28 Jul 2021

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whitepaper

Whitepaper

ITIL 4 in ten minutes

A quickstart guide to the latest ITSM framework

14 Jul 2021

customer experience (CX)

Mobile order and Pay at Table

Technology and tactics to support your hospitality business

Driving adoption of digital self-service

Pay at table best practices

Build mobile and web apps faster

Five best practices for resilient, reliable, remote IT services

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New technology projection: The Total Economic Impact™ of Anthos

Transforming specialty retail with AI

AWS adds new features to Amazon Connect

The path to CX excellence

Three-step guide to modern customer experience

Visualisation in the virtual reality age

Signs it’s time to upgrade your CMS

Delivering personalised content for dummies

Becoming an experience-based business

Ask more from your CMS

What is customer identity and access management?

The future of CIAM

The technology of trust

The ultimate guide to business connectivity in field services

NICE unveils its self-service customer care solution

Five tech challenges facing retailers today

ITIL 4 in ten minutes