Celonis, IBM and Red Hat team up to unlock business execution barriers

IBM logo on the side of a building

Process mining software firm Celonis has entered a strategic partnership with IBM and Red Hat to help enterprises digitally transform their business operations.

Designed to eliminate process constraints, Celonis’s Execution Management System (EMS) sits on top of core enterprise systems, such as enterprise resource planning and customer relationship management. The platform leverages process mining to pull real-time data from underlying systems and applies intelligence to identify and measure execution capacity across a business.

As part of their partnership, IBM Global Business Services (GBS) will integrate Celonis EMS as part of its methodology, alongside IBM data and artificial intelligence (AI) solutions.

Celonis-IBM GBS partnership will also focus on end-to-end consulting support for supply chain, finance, procurement, HR and customer experience companies; intelligent workflows for critical processes; and business process outsourcing from IBM GBS to Celonis to drive better outcomes for clients.

According to reports, IBM GBS will also build applications and assets for its partners on Celonis EMS, particularly for regulated industries.

"Working with IBM Global Business Services, we have analyzed our procure to pay processes across several countries in Europe and Africa by applying Celonis process mining tools to uncover and fix inefficiencies,” said Jens Knoblauch, executive director of digital business services at Linde.

“Our finance business processes have benefitted from greater transparency and the identification of tangible improvement areas. We will need to further develop our operational excellence and can benchmark best practices across all our countries to help each perform their best."

Additionally, Celonis will channel Red Hat OpenShift technology to deliver more flexibility and choice in how customers deploy its software. Businesses can choose to operate Celonis EMS on public or private cloud data centers, on-premises servers, and mainframe computers.

"Through the strategic partnership with IBM and Red Hat, we plan to help power the shift from analog to intelligent business execution, helping many of the world's largest companies with their transactional systems, boosting their business performance," comments Miguel Milano, chief revenue officer and co-owner of Celonis.

"It's incredibly powerful for our customers to be able to combine the Celonis Execution Management System with Red Hat OpenShift's hybrid cloud approach and IBM Global Business Services' expertise."