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MSP 3.0: Managed services enter a new eraAutomation, AI, and growing compliance demands are forcing MSPs to rethink their role, moving beyond traditional IT support towards a more strategic advisory model.
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Kaseya unveils open AI platform as it shifts focus from acquisitions to integrationKaseya has detailed the next phase of its AI strategy, centred on an open platform designed to connect data across its portfolio, automate routine IT operations, and help MSPs deliver more value-added services
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MSPs grow wary over supply chain security threatsNews CyberSmart’s 2026 MSP Survey found that more than two-in-five firms experienced a cyber incident linked to a supplier or third-party vendor over the past year
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Kaseya cuts the ribbon on new MSP Success program in partner growth driveNews The initiative combines digital marketing, peer collaboration, and community engagement tools to help partners tackle customer acquisition challenges
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Why More MSPs are adopting integrated platforms and vertical-specific market strategiesIndustry Insights What are the top tactics that MSPs are using to deliver these services at scale?
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As identity attacks rise, the channel has a new managed services playIndustry Insights Rising identity attacks drive demand for IAM-focused managed security services
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Vendor satisfaction drops as AI forces channel resetGTIA’s latest channel research suggests there’s a growing misalignment between partners, vendors, and traditional MSP business models
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Why resilience is now a core responsibility for connectivity partnersIndustry Insights As organizations rely more on AI, IoT and cloud-based systems, secure and resilient connectivity becomes essential to prevent lost sales and protect customer trust
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5 things successful MSPs are doing differentlyNews MSPs chasing growth through lower prices are heading in the wrong direction
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MSPs shift towards compliance as SMBs prioritize rising costsNews Research from CyberSmart reveals that MSPs are increasingly evolving into compliance-focused service providers
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How direct-to-chip cooling is helping MSPs meet AI demandIndustry Insights MSPs must make careful, strategic choices now to position them - and their customers - for future success
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Why reselling AI isn’t where MSP margins are madeThe AI boom is driving record IT spending, but much of the licence revenue is flowing to hyperscalers. For channel partners, the real value lies in using AI internally to automate service desks, NOCs, and managed service delivery
