Managed Service Provider (MSP)

The AI boom is driving record IT spending, but much of the licence revenue is flowing to hyperscalers. For channel partners, the real value lies in using AI internally to automate service desks, NOCs, and managed service delivery

By Rene Millman Published 11 May 26

Industry Insights SaaS growth exposes sovereignty gap, forcing MSPs to rethink recovery

By Alex Walsh Published 7 May 26

Industry Insights Triple Microsoft designation signals serious MSP capability through rigorous, performance-based accreditation standards

By Daniel Shone Published 30 April 26

Memory pricing, in particular, is causing tension and forcing the channel ecosystem to quickly adapt to fast-changing market dynamics

By Christine Horton Published 29 April 26

News The company aims to evolve from its suite of management tools into an autonomous operating system for MSPs

By Rene Millman Published 28 April 26

News The provider’s first international acquisition will extend its reach across APAC

By Daniel Todd Published 28 April 26

News AI is no longer just a buzzword; it's a hacker's dream and the channel's biggest opportunity

By Rene Millman Published 15 April 26

Industry Insights Data-driven MSPs can make smarter business decisions and, ultimately, deliver a better service

By Greg Jones Published 14 April 26

Industry Insights MSPs must prioritise incident response as core capability amid rising cyber threats

By Phil Chapman Published 9 April 26

Industry Insights How MSPs can respond effectively to the rising demand for AI services

By Frederick Bendžius-Drennan Published 2 April 26