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Managed Service Provider (MSP)

Discover expert analysis on MSPs with news, features and insights from the team at IT Pro.

The MSP market has changed - we need to change how we think about it

Industry Insights MSPs are advancing beyond IT, offering resilience and specialist services through co-management

By John Pagliuca Published 22 October 25

Industry Insights
How MSPs can learn to stop worrying and love AI

This week’s ChannelCon EMEA 2025 conference provided much-needed context as well as inspiration for the ecosystem…

By Christine Horton Published 16 October 25

Channel leaders: Complexity is an opportunity

News Complexity, customer expectations, and competitive pressure are converging rapidly. Partners must invest in AI and automation now for both strategic and survival reasons, argue channel leaders

By Christine Horton Published 15 October 25

News
The software quality crisis no one’s talking about: How partners can help

Industry Insights

By Clayton Baxter Published 1 October 25

Industry Insights
Reclaiming the gold standard for MSPs with AI and Automation

Industry Insights AI and automation aren’t obstacles to overcome - they are opportunities to be seized…

By Ronan McCurtin Published 26 September 25

Industry Insights

Advania UK eyes further growth under new CEO James Hardy

News Hardy will lead Advania’s UK business as it targets the underserved mid-market with integrated IT services

By Daniel Todd Published 25 September 25

News
inforcer named as Microsoft partner for new AI-focused MSP initiative

News The vendor is one of just two software development partners selected for the initial phase of Microsoft’s #IntuneforMSPs initiative

By Daniel Todd Published 22 September 25

News
Kaseya targets new growth with double C-suite appointment

News Anthony Anzevino joins the security vendor as chief revenue officer, while Pratik Wadher takes the role of chief technology officer

By Daniel Todd Published 12 September 25

News

Snowflake revamps channel program to meet rising data and AI demand

News The new-look Snowflake Partner Network (SPN) now includes new training resources, improved structures geared towards growth, as well as increased channel networking opportunities.

By Daniel Todd Published 11 September 25

News
Blackpoint Cyber and NinjaOne partner to bolster MSP cybersecurity

News The collaboration combines Blackpoint Cyber’s MDR expertise with NinjaOne’s automated endpoint management platform

By Daniel Todd Published 2 September 25

News
NinjaOne appoints industry veteran Paul Redding to lead MSP partnerships

News The former CyberQP executive will spearhead NinjaOne’s efforts to accelerate growth for MSP partners and customers

By Daniel Todd Published 27 August 25

News

SonicWall appoints Michael Crean to lead new Managed Security Services Division

News The industry and channel veteran will spearhead the security vendor’s ongoing expansion into managed security services

By Daniel Todd Published 20 August 25

News

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