Managed Service Provider (MSP)
Discover expert analysis on MSPs with news, features and insights from the team at IT Pro.
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1,800 MSPs impacted in Pax8 data leak after company shared partner information via email
News More than a thousand MSPs have been alerted that competitors may now have access to sensitive business data
By Emma Woollacott Published
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How the partnership model can transform the channel
Industry Insights Collaboration and a shared understanding and commitment to solving problems is key...
By Jake Rickhuss Published
Industry Insights -

The changing role of the MSP: What does this mean for security?
Industry Insights Smaller businesses are more reliant on MSP support, but this also puts providers under increased scrutiny...
By Jamie Akthar Published
Industry Insights -

How SMBs can DIY their IT implementation and support
Feature For some small and medium-sized businesses, the third-party expertise and support might be out of reach. What’s the alternative?
By Jonathan Weinberg Published
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What the fragmentation of UC means for the channel
Industry Insights If communications are becoming fragmented, what does that mean for MSPs and VARs?
By Paul Holden Published
Industry Insights -

Channel focus: All you need to know about Pure Storage's partner program
Channel Focus Pure Storage is refocusing its partner channel and aligning with a mostly cloud and flash world without a disk requirement
By Fleur Doidge Published
Channel Focus -

2025: The IT channel’s year in review
AI, acquisitions, and awkward partnerships were key themes in the year gone by
By Christine Horton Published
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How to MFA everywhere
Industry Insights Identity online is not who you are; it is what the system accepts as proof of you, and that gap is exactly what the attackers take advantage of
By Adam Winston Published
Industry Insights -

Platform consolidation is the solution for MSPs’ growing pains
Industry Insights As 2025 draws to a close, there's never been a better time for MSPs to rethink their tech structure
By VimalRaj Sampathkumar Published
Industry Insights -

Pax8 and Microsoft are teaming up to supercharge MSP growth
News The new agreement includes integration between Pax8 and Microsoft Marketplace alongside a new OneCloud Guided Growth enablement initiative
By Daniel Todd Published
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When the vendor fails: Why B2B buyers need escrow as a priority for their software stack
Industry Insights Channel partners need stronger governance to navigate vendor collapse…
By Andy Ramsbottom Published
Industry Insights -

How the channel weakened ransomware’s grip
Industry Insights What tools and techniques are empowering businesses to say no to ransomware demands?
By James Watts Published
Industry Insights