Managed Service Provider (MSP)
Discover expert analysis on MSPs with news, features and insights from the team at IT Pro.
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What is a managed IT service?
In-depth With two-thirds of businesses using them, learn about what managed IT services are and how they’re being used
By Rene Millman Last updated
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The MSP market has changed – we need to change how we think about it
Industry Insights MSPs are advancing beyond IT, offering resilience and specialist services through co-management
By John Pagliuca Published
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How MSPs can learn to stop worrying and love AI
This week’s ChannelCon EMEA 2025 conference provided much-needed context as well as inspiration for the ecosystem…
By Christine Horton Published
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Channel leaders: Complexity is an opportunity
News Complexity, customer expectations, and competitive pressure are converging rapidly. Partners must invest in AI and automation now for both strategic and survival reasons, argue channel leaders
By Christine Horton Published
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The software quality crisis no one’s talking about: How partners can help
Industry Insights
By Clayton Baxter Published
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Reclaiming the gold standard for MSPs with AI and Automation
Industry Insights AI and automation aren’t obstacles to overcome - they are opportunities to be seized…
By Ronan McCurtin Published
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Advania UK eyes further growth under new CEO James Hardy
News Hardy will lead Advania’s UK business as it targets the underserved mid-market with integrated IT services
By Daniel Todd Published
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Seagate and Acronis are teaming up to drive MSP storage capabilities
News Acronis will incorporate Seagate’s Lyve Cloud Object Storage into its archival storage offerings to help MSPs meet AI-driven data demands
By Emma Woollacott Published
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inforcer named as Microsoft partner for new AI-focused MSP initiative
News The vendor is one of just two software development partners selected for the initial phase of Microsoft’s #IntuneforMSPs initiative
By Daniel Todd Published
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Kaseya targets new growth with double C-suite appointment
News Anthony Anzevino joins the security vendor as chief revenue officer, while Pratik Wadher takes the role of chief technology officer
By Daniel Todd Published
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Snowflake revamps channel program to meet rising data and AI demand
News The new-look Snowflake Partner Network (SPN) now includes new training resources, improved structures geared towards growth, as well as increased channel networking opportunities.
By Daniel Todd Published
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Blackpoint Cyber and NinjaOne partner to bolster MSP cybersecurity
News The collaboration combines Blackpoint Cyber’s MDR expertise with NinjaOne’s automated endpoint management platform
By Daniel Todd Published
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