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Build a rock-solid business case for best-in-class remote support
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Breaking Down the Real Meaning of XDR
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Apple's latest research paper rains on the parade of AI 'reasoning' developers
News Apple published a research paper on the effectiveness of AI 'reasoning' models - and it seriously rains on the parade of the world’s most prominent developers.
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Klarna CEO Sebastian Siemiatkowski's vision for customer service could be a nightmare
Opinion Premium and ‘VIP’ customer service options that connect you with a real human worker sound hellish
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Latest ChatGPT update lets users record meetings and connect to tools like Dropbox and Google Drive
News New ChatGPT business tools aim to unlock corporate information sharing tools from Otter.AI, Zoom, Google and Microsoft
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The risks of open source AI models
In-depth Models such as DeepSeek R1 come with both benefits and clear security drawbacks
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Questions raised over AI’s impact as studies tout conflicting adoption outcomes
News Two reports highlight the difficulty of judging the impact of AI on jobs, productivity, and wages
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Scottish startup raises $25 million to drive agentic AI in the legal profession
News The funding round for Wordsmith AI will be used to scale infrastructure and global expansion
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Sick and tired of spreadsheets? Perplexity’s new tools can help with that
News Perplexity Labs is available now for Pro subscription users
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How AI agents are being deployed in the real world
Supported Content These intelligent systems, capable of independent decision-making and learning, are transforming how organisations detect, respond to, and manage security problems
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Meta faces new ‘open washing’ accusations with AI whitepaper
News The tech giant has faced repeated criticism for describing its Llama AI model family as "open source".
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What is the future of HR technology?
AI-driven HR technology is reshaping employee experience, performance, and strategy
