Nearly three-quarters of organisations have a digital transformation strategy in place or are actively working on one to better serve the digital-native demographic and meet customer expectations for seamless, anytime, anywhere interactions. With so many people working remotely, organisations around the globe accelerated their focus on digitising business processes, including signing agreements and other business-critical forms.
But obtaining signatures is only one piece of a multi-step customer interaction. To truly give customers, citizens, employees, and partners a seamless digital experience, organisations need to think past the signature and consider how to make the end-to-end interaction as fast and frictionless as possible. This involves reimagining information collection and continuing valuable conversations after the signature happens.
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What does modern security success look like for financial services?Sponsored As financial institutions grapple with evolving cyber threats, intensifying regulations, and the limitations of ageing IT infrastructure, the need for a resilient and forward-thinking security strategy has never been greater
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Yes, legal AI. But what can you actually do with it? Let’s take a look…Sponsored Legal AI is a knowledge multiplier that can accelerate research, sharpen insights, and organize information, provided legal teams have confidence in its transparent and auditable application
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Four data challenges holding back your video businesswhitepaper Data-driven insights are key to making strategic business decisions that chart a winning route
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The Total Economic Impact™ of IBM iX digital commerce servicesWhitepaper Delivering strategic growth with experience-led commerce solutions
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The Total Economic Impact™ of SAP finance transformation services with TruQuaWhitepaper Business benefits and cost savings enabled by accelerating the SAP central finance transformation
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Twilio tackles 'crucial' customer retention with trio of platform upgradesNews The company believes that retaining customers and maximising LTV is crucial in weathering the current macroeconomic headwinds
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The financial services survival guideWhitepaper How uncertainty and disruption is forcing financial services to innovate
