IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Five ways forms are ruining your customer experience and hurting your bottom line

Attract customers by rethinking data collection and processing

whitepaper
Smart IQ logo

At some point, or many, in a customer’s lifecycle, you will need to gather information from them, which usually means filling out a form. This is a slow, tedious process that often requires your customer to enter information you should already know or presents to them a form that isn’t user-friendly, discouraging them from engaging at all. 

Personalisation is key to customer engagement, and basic forms deliver an impersonal, inefficient experience. This whitepaper looks at the points of the customer lifecycle that you should consider forms transformation and the benefits of this transformation.

Download it now to discover the flexible tools you can use to overhaul your customer experience today. 

Most Popular

The top 12 password-cracking techniques used by hackers
Security

The top 12 password-cracking techniques used by hackers

14 Nov 2022
How to boot Windows 11 in Safe Mode
Microsoft Windows

How to boot Windows 11 in Safe Mode

15 Nov 2022
Interpol arrests nearly 1,000 cyber criminals in months-long anti-fraud operation
cyber crime

Interpol arrests nearly 1,000 cyber criminals in months-long anti-fraud operation

25 Nov 2022
How to fix the Blue Screen of Death (BSOD) error in Windows 11
Microsoft Windows

How to fix the Blue Screen of Death (BSOD) error in Windows 11

22 Nov 2022