Morgan Stanley agrees $60 million settlement in data breach lawsuit

A building showing the logo for Morgan Stanley investment bank
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US investment banking giant Morgan Stanley has agreed to pay $60 million (£44 million) to settle a lawsuit following two data incidents that left customer information exposed.

The proposed class-action lawsuit was brought to Morgan Stanley on behalf of around 15 million customers affected by the data incidents. The preliminary settlement was filed on Friday night and requires approval by US District Judge Analisa Torres, Reuters reported.

Morgan Stanley denies wrongdoing as part of the settlement but has made upgrades to its data security posture, settlement papers showed. The settlement will see all affected customers receive at least two years of fraud insurance coverage and they will be able to apply for a sum of up to $10,000 (£7,400) each for out-of-pocket losses.

The data incidents in question refer to two separate cases in 2016 and 2019 respectively and question Morgan Stanley's position on retiring legacy IT systems. Affected customers in 2016 claimed the investment bank failed to properly decommission two wealth management data centres before they were sold on to third parties with customer data still stored on them.

In a similar case, customers said data went missing in 2019 after Morgan Stanley transferred older servers to an outside vendor - servers that were later recovered by the bank, court papers showed.


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"We have previously notified all potentially impacted clients regarding these matters, which occurred several years ago, and are pleased to be resolving this related litigation," said a Morgan Stanley spokesperson to IT Pro.

Morgan Stanley was infamously caught up in the wide-reaching hack on Accellion's File Transfer Appliance (FTA) last year. Personal data belonging to its corporate clients was stolen in January 2021 after its systems were breached via the Accellion FTA server operated by third-party vendor Guidehouse, it said at the time.

Social security numbers, birth dates and affiliated corporate company names were also believed to be among the sensitive data stolen in the attack, the bank confirmed.

Connor Jones

Connor Jones has been at the forefront of global cyber security news coverage for the past few years, breaking developments on major stories such as LockBit’s ransomware attack on Royal Mail International, and many others. He has also made sporadic appearances on the ITPro Podcast discussing topics from home desk setups all the way to hacking systems using prosthetic limbs. He has a master’s degree in Magazine Journalism from the University of Sheffield, and has previously written for the likes of Red Bull Esports and UNILAD tech during his career that started in 2015.