Phantom firms: The rise of fraudulent cybersecurity vendors

Channel partners need systematic vendor vetting to combat rising phantom firm scams

Scam alert

Fraudulent cybersecurity companies are getting harder to spot. They register legal business entities, build professional websites, populate LinkedIn with employee profiles, and publish regular content about current threats. When they contact a potential victim, claiming to have found compromised data or critical vulnerabilities, they look like a run-of-the-mill security vendor.

Phantom cyber firms pose a serious, growing threat to channel partners. Technology partners must not only shield their own business from these scams but also prevent clients from being lured into engaging with fraudulent providers. When a client falls for one of these operations, more than losing budget from the client, the credibility of the partner as a trusted technology advisor is at risk.

Using scare tactics

Phantom firms prey on the same fears and sense of urgency that drive legitimate cybersecurity decision-making. The key difference is intent: a real vendor aims to build a lasting relationship that delivers ongoing value, whereas a phantom firm’s only goal is to collect payment before asking any detailed questions.

The approach is deliberate. First, they build apparent legitimacy through proper business registration, professional web presence, and social media content that signals awareness of current threats. Then they contact organizations with claims designed to sow doubt, such as “your data is exposed”, “we found vulnerabilities,” “competitors have better protection.”

Once a concern is raised, they push for immediate action, often asking for payment or access before any real assessment is made, leaving organizations vulnerable and unaware that they are engaging with a fraudulent provider. 

The scam targets the exact anxieties that drive real cybersecurity purchases. Recipients know breaches happen constantly, and they are aware their organization likely has gaps in its cybersecurity posture, which makes the claim feel plausible enough that some will engage without proper vetting.

How generative AI changed the economics

Generative AI fundamentally altered the cost of appearing legitimate. AI tools can generate hundreds of credible-sounding articles about ransomware trends, compliance requirements, or incident response in hours. The content doesn’t have to be groundbreaking; it only needs to create the impression that the company understands the space well enough to be taken seriously.

The same applies to other credibility markers, such as LinkedIn automation tools that can build networks where fake profiles endorse each other, share content, and appear embedded in the security community.

What used to take months of work now takes a weekend and a modest budget. This means the number of convincing phantom firms is growing, and surface-level verification no longer works. 

Practical verification for channel partners

Channel partners need a systematic approach that looks beyond appearances to verifiable facts. Visual cues alone, like polished websites, professional logos, and social media activity, can all be misleading. The real test comes from checking details that are independently verifiable. 

Legal status is a good starting point. Partners should confirm a company’s legal registration through official registries, rather than relying solely on what it says on the company website. Claimed experience should always align with actual registration dates; a firm claiming a decade of operation but registered 18 months ago is an immediate red flag.

Accreditations and certifications must be confirmed directly with the issuing organizations. If a vendor claims CREST accreditation for penetration testing, verify it through CREST’s database. ISO 27001 certifications can be checked by the certifying body’s public register. Cloud vendor partnerships (AWS, Google, and Microsoft) can be confirmed through those companies’ official partner directories. Logos or certificates displayed on the vendor’s own website are never enough.

Claims of discovered vulnerabilities or exposed data should also be treated with scrutiny. Genuine security researchers provide concrete evidence such as hashes, dated screenshots with appropriate redactions, or log entries, which can be verified independently. If a firm resists sharing such documentation or insists that urgency precludes proper verification, that's a clear warning signal.

Finally, standard procurement processes act as a filter. Legitimate vendors expect contracts, insurance verification, a defined scope of work, and legal review. They understand that enterprise buyers have approval processes and compliance requirements. Phantom firms, by contrast, typically push for immediate payment to "secure data" or "prevent exposure" and attempt to side-step normal business procedures, which any reputable supplier would follow.

Client positioning

Vendor verification should form a clear part of a channel partner’s value proposition. Many clients underestimate how sophisticated these scams have become or how easily credibility markers can be fabricated.

By demonstrating institutional knowledge and a systematic vetting approach, technology partners reinforce the value they provide, as these are capabilities that cannot be replicated easily. 

A documented checklist for evaluating security vendors can further strengthen this position. Walking clients through why each verification step matters builds trust while also raising their awareness of the threat. When clients understand what rigorous validation looks like, they're more likely to consult their channel partners before engaging with any unsolicited providers.

Partners should also establish themselves as the first contact for any unexpected cybersecurity warnings. Training client teams to forward these communications rather than responding directly is the best way to prevent costly mistakes. A single hour spent verifying a claim could prevent tens of thousands of fraudulent charges and the reputational damage that comes with it.

The channel’s role

Phantom cyber firms succeed when organizations make rushed decisions without proper verification. Channel partners serve as the systematic filter that prevents those costly missteps.

It’s less about being suspicious of every vendor and more about having a consistent process that legitimate vendors can easily pass and fraudulent ones cannot. Real companies have verifiable registrations, checkable credentials, referenceable clients, and standard business processes. Phantom firms rely on urgency to bypass exactly this kind of scrutiny. 

In a market where anyone can build a convincing online presence in a weekend, the ability to tell the real from the fake has become a core expectation of the channel.

Technical solutions still matter, but so does protecting clients from sophisticated scams engineered to look indistinguishable from genuine business opportunities. 

Grant Hutchons
APAC director for managed security services engineering, LevelBlue

With over 15 years of experience in IT infrastructure and cybersecurity leadership across Asia Pacific and South Africa, Grant Hutchons is a seasoned technology executive currently serving as director of security solutions engineering, Asia Pacific at LevelBlue.

Based in Melbourne, he leads cybersecurity solution design and managed security services strategy, helping organizations strengthen resilience through innovation and best-practice frameworks.

His previous roles include senior positions at WesTrac Cat, Scitech, Vodafone, and Gijima, where he drove large-scale digital transformation, cloud adoption, and cybersecurity modernization programs.