CLEVR’s new AR solution simplifies field service management

FSM by CLEVR will also help businesses lower their carbon footprint

CLEVR has announced its new augmented reality (AR)-powered Field Services Manager (FSM).

Designed for end-to-end service providers, CLEVR’s FSM includes a unified platform for field operations that facilitates installation, maintenance, route optimization, archiving, and more.

Remote AR assistance, which is integrated into FSM, lets smart home service providers offer remote support to customers via two-way video calls and AR. Developed in partnership with Econic Technologies, FSM’s remote assistance feature also enables customers to point at real-world objects in real time. 

"Econic expects that Remote Assistance will cut down on-site inspections of all new installations by 25%," said Vincent Damen, product manager at Econic. 

Damen added, "By 2023, we will grow to 200,000 new installations annually. A single inspection costs $148.00 (125 euros), so with the projected number, we estimate saving $7.1 million (6 million euros) annually as well. In addition, remote assistance will significantly reduce the need to drive to on-site locations by 1 million kilometers, which roughly translates to reducing CO2 emissions by 170,000 kilograms."

According to CLEVR, its AR-powered FSM will help organizations lower costs, reduce carbon emissions, and optimize staffing. Thanks to its low-code architecture, FSM is lightweight and highly customizable. The service is reportedly aimed at improving end-to-end services for homes, offices, and stores.

Related Resource

Visualisation in the virtual reality age

A focus on manufacturing and engineering

Whitepaper front coverFree download

CLEVR also announced plans to expand FSM's capabilities to serve adjacent markets, including home security, home appliances, waste management, utilities, and telecommunications.

"Field services is an area crying out for new, digitalized, efficient processes," said Kay Lankheet, squad lead of CLEVR's Field Service Manager business unit.

Lankheet continued, “CLEVR Field Service Manager enables incumbents and start-ups alike to offer highly digitalized offerings leading to significant cost reductions amounting to millions, an improved customer experience and perhaps most importantly of all, reduced carbon footprint of installation companies by up to 25%."

Featured Resources

Seven steps to connect and empower your frontline workers

How business leaders can improve communication with a secure platform

Free download

Create what’s next

The future of collaboration and productivity

Free Download

Leveraging the cloud without relinquishing control

Your data. Their cloud.

Free download

Re-architecting for nonstop innovation

Unlocking productivity, scalability, and lower costs for cloud natives

Free Download

Recommended

Tactics to overcome supply chain shocks and risks
Whitepaper

Tactics to overcome supply chain shocks and risks

19 Nov 2021
Nitro acquires European e-sign SaaS provider Connective
Acquisition

Nitro acquires European e-sign SaaS provider Connective

10 Nov 2021
Businesses coming back from the brink
business management

Businesses coming back from the brink

5 Nov 2021
Deel raises $425M for its hiring, compliance and payments platform
Careers & training

Deel raises $425M for its hiring, compliance and payments platform

18 Oct 2021

Most Popular

Looking beyond the obvious: What’s best for multi-cloud?
Sponsored

Looking beyond the obvious: What’s best for multi-cloud?

8 Nov 2021
Best MDM solutions 2020
mobile device management (MDM)

Best MDM solutions 2020

12 Nov 2021
How to speed up Microsoft's Windows 11
Microsoft Windows

How to speed up Microsoft's Windows 11

9 Nov 2021