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What 2019 holds for the channelOpinion Channel leaders give their predictions for the year ahead
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iboss appoints vice president of EMEA to drive growthNews Craig Talbot will bring expertise form roles at Mulesoft and Sitecore
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How to give your sales a human touchOpinion Despite free access to a plethora of information, customers have rarely been as confused as they are today, argues Myles Leach
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Offering choice is key to customer service modernisationOpinion Konstantin Selgitski argues why you shouldn’t hang up the phone on traditional forms of contact
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AI poses an 'existential threat to traditional distribution models'Opinion Thanks to emerging tech, brands are questioning the value distributors add to their supply chains
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Dell EMC's VP of EU channel: Brexit needs clarity, but it's not stopping meNews Sarah Shields chats driving strategic relationships, leaving the EU and tackling the language barrier
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How to maintain profitability in the transformed IT worldOpinion Vendors and their partners need a strategy that treats the channel like a business, says Mark Hiley
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The changing role of distributors as a communication channelOpinion No longer just supply chain managers, disties now provide an essential support network
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Understanding PCI compliance: The role of the channelOpinion With GDPR only months away, it's essential clients are fully compliant with payment standards
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Sell more recurring support contracts by focusing on these 3 areasOpinion Recurring revenue can help improve long term cash flow, and maintain your client base
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Tech Data's UK chief becomes Europe SVP for digitalNews Andy Gass will be in charge of transforming Tech Data's digital strategy
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Centerprise promotes sales director to CEONews Jeremy Nash looks to lead IT provider "into its next chapter"
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