Facebook and Google track user activity on NHS website
Online identity experts slam the NHS for allowing Facebook and Google to track user activities on its website.
"When a person is logged into Facebook and visits a partner site that is using a social plugin, such as NHS Choices, Facebook can see technical information such as a person's User ID, IP address and operating system," said Sophy Silver, head of PR for the social network.
"This is industry standard data that helps us customise the experience on the partner site for the person, such as showing what friends have liked or recommended. Our highest priority is to keep people in control of their information on Facebook."
She added: "If a person decides they do not want a personalised experience on a partner site, they can log out of Facebook and we will not receive their user ID."
UPDATE: Google responded to our request for comment, claiming it was "not the case at all" that the company was tracking user activity.
A Google spokesperson said: "Google Analytics helps site owners understand how visitors find and navigate on their websites. The service only reports on aggregate visitor data in anonymous form and does not collect personal information like addresses, names, or credit card numbers."
"The data collected by Google Analytics is not used by Google for anything other than reporting site usage back to site owners who use Google Analytics and helping them improve the efficiency and usability of their website."
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Jennifer Scott is a former freelance journalist and currently political reporter for Sky News. She has a varied writing history, having started her career at Dennis Publishing, working in various roles across its business technology titles, including ITPro. Jennifer has specialised in a number of areas over the years and has produced a wealth of content for ITPro, focusing largely on data storage, networking, cloud computing, and telecommunications.
Most recently Jennifer has turned her skills to the political sphere and broadcast journalism, where she has worked for the BBC as a political reporter, before moving to Sky News.
-
How Dragon Copilot is helping clinicians spend more time with their patientsCase study The Dragon Copilot AI tool is offloading some of the administrative burden of clinicians at an NHS teaching hospital, improving productivity and allowing clinicians to focus on their patients
-
NHS set for huge tech investment boost in latest spending reviewNews The government spending review will fund the NHS App, the single patient record, the Federated Data Platform, and other initiatives
-
Saving the NHS with tech: 5G healthcare and virtual wardsCase study Can technology cure Britain’s ailing healthcare service? Our three-part series examines how technology can lift Britain’s healthcare system out of its current crisis
-
Saving the NHS with tech: Making blood deliveries by droneCase Study Can technology cure Britain’s ailing healthcare service? Our three-part series examines how technology can lift Britain’s healthcare system out of its current crisis
-
Meta to pay $725 million in Cambridge Analytica lawsuit settlementNews The settlement closes the long-running lawsuit into how Facebook's owner, Meta, handled the Cambridge Analytica scandal
-
Nvidia rolls out AI platform across NHS hospitalsNews The platform ensures that patient data never leaves the hospital trust when an AI algorithm analyses medical records
-
Meta's earnings are 'cause for concern' and 2023 looks even bleakerAnalysis Calls for investor faith in metaverse tech only emphasise the worries that its investment strategy won't pay off
-
Microsoft and Meta announce integration deal between Teams and WorkplaceNews Features from both business collaboration platforms will be available to users without having to switch apps


