BQE launches cloud-native CRM for professional services firms
BQE logo on white background
customer relationship management (CRM)

BQE launches cloud-native CRM for professional services firms

CORE CRM is a cloud-native platform that users can securely access from anywhere and at any time
11 Nov 2020
Sabre develops smart, scalable retail engine for travel industry
Airliner flying over water with sunset
sales & CRM

Sabre develops smart, scalable retail engine for travel industry

The retail engine will use proprietary Sabre Travel AI technology
4 Nov 2020
Samsung capitalises on Huawei downturn as profits surge
Samsung sign on headquarter building with sky in background
Business operations

Samsung capitalises on Huawei downturn as profits surge

The South Korean tech giant managed to rake in record-breaking revenues in Q2
29 Oct 2020
Microsoft makes CRM a "priority" in bid to challenge Salesforce
View of a microsoft building
Business strategy

Microsoft makes CRM a "priority" in bid to challenge Salesforce

The tech giant is reportedly pushing sales teams to talks about Dynamics 365 cloud software with customers
21 Oct 2020
Twilio acquires CRM startup Segment for £2.45 billion
The red Twilio logo on an iPhone screen that's sat on top of a MacBook keyboard
mergers and acquisitions

Twilio acquires CRM startup Segment for £2.45 billion

The company says the deal will help it to achieve its vision of becoming the world’s leading customer engagement platform
12 Oct 2020
What is CRM documentation?
customer relationship management (CRM)

What is CRM documentation?

CRM software can be transformative, but employees need the resources to get the best out of it
9 Oct 2020
Salesforce aims to help manage coronavirus vaccine demand
COVID-19 vaccine container and syringe
sales & CRM

Salesforce aims to help manage coronavirus vaccine demand

New Work.com solution will streamline vaccine administration, outreach, inventory and more
29 Sep 2020
Salesforce posts 29% year-over-year revenue increase in Q2
Salesforce sign on its headquarters
sales & CRM

Salesforce posts 29% year-over-year revenue increase in Q2

Salesforce reports $5.15 billion in Q2 sales, surpassing analysts expectations
26 Aug 2020
The State of Salesforce 2020
Whitepaperwhitepaper

The State of Salesforce 2020

Your guide to getting the most from Salesforce
7 Aug 2020
Fast, flexible and compliant e-signatures for global businesses
Whitepaperwhitepaper

Fast, flexible and compliant e-signatures for global businesses

Be at the forefront of digital transformation with electronic signatures
6 Aug 2020
Salesforce augments its Marketing Cloud suite with new automation tools
software as a service (SaaS)

Salesforce augments its Marketing Cloud suite with new automation tools

The company is starting to reap the rewards of a string of high profile acquisitions
17 Jul 2020
Salesforce Anywhere streamlines remote work
sales & CRM

Salesforce Anywhere streamlines remote work

Cloud-based service helps companies navigate a work-from-anywhere world
25 Jun 2020
What’s next for e-commerce?
sales & CRM

What’s next for e-commerce?

Social media, mobile, e-payments, virtual sales forces, niche businesses and analytics are all converging to change how we shop
31 Mar 2020
IT spending forecasts looking grim amid coronavirus scare
sales & CRM

IT spending forecasts looking grim amid coronavirus scare

Coronavirus projected to cut IT spending by $200 billion in 2020, but mass migration to the cloud could save it
12 Mar 2020
Salesforce co-chief Keith Block steps down
sales & CRM

Salesforce co-chief Keith Block steps down

No official reason has been given, although Block will stay on as an advisor with Salesforce for another year
26 Feb 2020
Microsoft touts ‘enhanced AI’ features for Dynamics 365
sales & CRM

Microsoft touts ‘enhanced AI’ features for Dynamics 365

Additional capabilities among 400 new and updated features that make up extensive 2020 release
21 Feb 2020
Modernise and transform your sales organisation
Whitepaperwhitepaper

Modernise and transform your sales organisation

Learn how a modernised sales process can drive your business
6 Feb 2020
CRMs listed as top technology priority for growing SMBs
customer relationship management (CRM)

CRMs listed as top technology priority for growing SMBs

CRM investment drives the wider success roles of sales and customer experience
17 Jan 2020
Salesforce unveils Customer 360 Truth in quest to provide single source of data reality
private cloud

Salesforce unveils Customer 360 Truth in quest to provide single source of data reality

Organisations will be able to better understand customers and, in turn, personalise and enhance their experiences, according to Salesforce
20 Nov 2019
The definitive guide to backup for Salesforce
cloud backupwhitepaper

The definitive guide to backup for Salesforce

How to identify an effective solution for keeping your data safe
15 Nov 2019