SolarWinds has bought out IT services management firm LogicNow in a bid to boost its managed service provider credentials.
The acquisition brings together the two firms and combines SolarWinds N-Able and LogicNow to create SolarWinds MSP. The new firm claimed to be the only provider that can offer both cloud-based and on premise solutions, managing five million endpoints and one million mailboxes.
The combined firms employ 750 staff and have more than 18,000 MSPs as customers. The terms of the deal were not disclosed.
“SolarWinds is committed to the growing MSP market and has realised great success through the acquisition of N-able, making the acquisition of LogicNow a natural next step for us,” says Kevin Thompson, president and chief executive officer of SolarWinds.
“SolarWinds MSP, combining the capabilities of LogicNow and SolarWinds N-able, will offer MSPs a complete set of IT service management solutions via the cloud and on premises delivery models. SolarWinds MSP gives them everything they need to acquire and retain profitable clients, deliver outstanding levels of service and maximise their internal efficiency through standardisation of their toolsets and the use of automation.”
Walter Scott, former LogicNow chief executive officer and the new executive VP for SolarWinds MSP, says the new firm will be able to provide “ever-greater support to our customers as they differentiate their services and look to achieve faster, more profitable business growth.”
Rival software company Kaseya's CEO, Fred Voccola, attacked the acquisition and says both LogicNow and SolarWinds haven’t “evolved much beyond basic end point management and are now reacting to innovations such as Kaseya's in order to remain relevant to their customers.”
“Their customers should be concerned about this M&A event not only because of the massive debt that SolarWinds is taking on in order to fund it – which in itself will require massive cuts in R&D and support to service it -- but the uncertainty around which product will survive when they merge the two product lines,” says Voccola.
