Tech Data expands telephony options for Microsoft partners

Microsoft Teams splash screen on a smartphone

Tech Data UK has announced it has expanded its telephony offering for Microsoft CSP partners, adding three new options that enable resellers to add voice calling to the Teams collaboration platform.

Available now, the IT solutions provider said the move will provide partners with the opportunity to deliver added value to their Microsoft 365 and Office 365 customers.

Tech Data already has an existing partnership with SoftApp for the SIP trunk-independent 'the Voice of O365' solution. Now, with the availability of Microsoft Business Voice, the firm can provide resellers with three distinct options to add calling features for Teams.

The first is an 'all-in' solution that provides the Microsoft telephony system along with call minutes, which is managed through Tech Data's own StreamOne cloud platform.

The second is a Direct Routing SIP trunk-independent offering, which allows end users to retain their existing telco contracts when using SoftApp's 'the Voice of O365' solution.

Thirdly, a Direct Routing and calling plan combines the SoftApp solution and Business Voice to offer a Teams Direct Routing module, as well as a domestic calling minutes bundle.

"Tech Data is enabling Microsoft CSP partners to deliver modern workplace solutions to their customers and with these voice calling options, they can extend and enhance the functionality of Teams and turn it into a fully-fledged telephony system," said Nick Stancliffe, business development manager at Tech Data UK's Microsoft Cloud Solutions segment.

Alongside the three options, Tech Data also said it can provide a full range of devices designed to work with Teams through Maverick AV Solutions for customers looking to use Teams for collaborative meeting spaces.

The firm's "comprehensive choice" of hardware includes large-format interactive displays, cameras and audio equipment, as well as extras such as connectors and cables, from leading audio-visual vendors.

"We see this as an ideal proposition for partners to take to SMB customers and a great way to drive revenues and cloud consumption," Stancliffe added.

Daniel Todd

Dan is a freelance writer and regular contributor to ChannelPro, covering the latest news stories across the IT, technology, and channel landscapes. Topics regularly cover cloud technologies, cyber security, software and operating system guides, and the latest mergers and acquisitions.

A journalism graduate from Leeds Beckett University, he combines a passion for the written word with a keen interest in the latest technology and its influence in an increasingly connected world.

He started writing for ChannelPro back in 2016, focusing on a mixture of news and technology guides, before becoming a regular contributor to ITPro. Elsewhere, he has previously written news and features across a range of other topics, including sport, music, and general news.