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MSPs need to adopt a “more Rolex, less airline” approach to customer engagement
By Solomon Klappholz published
News MSPs need to adopt a “more Rolex, less airline” approach to customer engagement

DEI rollbacks could exacerbate tech talent shortages
By Emma Woollacott published
News Finding talent with AI skills has already become a major challenge for enterprises, but with some enterprises shelving DEI hiring practices, research suggests the situation could get worse.

Workers are wasting hundreds of hours a year sourcing vital information
By George Fitzmaurice published
News Knowledge workers globally are wasting a quarter of their working week tracking down information, new research from Atlassian has revealed.

ServiceNow bolsters agentic AI offering with $2.85bn Moveworks acquisition
By Daniel Todd published
News ServiceNow has announced it has entered into a definitive agreement to acquire enterprise AI specialist Moveworks for $2.85 billion.

Rampant tech issues mean IT pros are putting out more fires than ever
By Emma Woollacott published
News Recurring tech issues mean IT professionals cost their employers an average of $7,800 a year in productivity losses, with some wasting 52 hours on troubleshooting.

Non-graduate tech experts on the importance of broad hiring practices
By Rich McEachran published
Case study As more companies prioritize skills over degrees, three successful non-graduates discuss why tech firms should hire those who haven’t gone down the traditional route of university

Who is Yann LeCun?
By Nicole Kobie published
Meta's chief AI scientist Yann LeCun is an open source fan and FUD skeptic

UK government targets ‘startup’ mindset in AI funding overhaul
By George Fitzmaurice published
News Public sector AI funding will be overhauled in the UK in a bid to simplify processes and push more projects into development.
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