IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more
News

Microsoft cloud revenue still sky-high as device sales continue to slide

The company's latest earnings call revealed that Azure cloud products delivered better-than-expected results while numbers in other divisions fell substantially

Cloud revenue remains a key driver for Microsoft amidst faltering device sales, according to the tech giant’s latest quarterly earnings report.  

Fiscal results from the second quarter of 2023 showed that revenue increased by 2% in the three months to 31 December, rising to $52.7 billion (£43.7 billion)

Cloud products played a key role in this continued performance, Microsoft noted. The tech giant recorded an 18% year-on-year increase in intelligent cloud revenue while cloud services and server products also grew by 20%. 

Amy Hood, CFO at Microsoft, said the quarterly results reflect the firm’s ongoing investment in cloud products to “drive growth” and “operational excellence”.  

“Microsoft Cloud revenue was $27.1 billion (£22 billion), up 22% (up 29% in constant currency) year-over-year as our commercial offerings for our customers,” she said in a statement yesterday.  

Azure cloud services recorded a strong quarter, results show, surging by 31%. This performance comes amid ongoing plans to further integrate OpenAI services within its cloud product offering.  

Microsoft recently announced an extension to its long-term partnership with OpenAI as part of a deal believed to be worth $10 billion (£8.1 billion).

Similarly, earlier this month the Redmond firm confirmed plans to “broaden access” to OpenAI technologies, such as ChatGPT, for enterprise Azure customers. The move will see Azure customers gain access to a range of generative AI tools, including GPT 2.3, Codex, and DALL-E 2 

“The next major wave of computing is being born, as the Microsoft Cloud turns the world’s most advanced AI models into a new computing platform,” said CEO Satya Nadella. “We are committed to helping our customers use our platforms and tools to do more with less today and innovate for the future in the new era of AI.”

Creeping cloud 'slowdown'

These results come just days after a report from the Uptime Institute suggested the industry could be facing a “slowdown” as a result of acute economic disruption.  

The study found that current revenue growth rates among the three hyperscaler cloud providers has dipped dramatically compared to traditional growth rates over the last decade.  

Related Resource

What 2023 will mean for the industry

What do most IT decision makers really think will be the important trends and challenges in the coming year?

Whitepaper cover with title and image of men walking a raised mazeFree Download

Ben Barringer, equity research analyst at Quilter Cheviot, said the latest trading update delivered “better numbers than expected” and was primarily driven by the company’s cloud business.  

However, he warned that there was a “noticeable slowdown” during the quarter which points towards a continuing deceleration in that segment. 

“The PC and advertising markets continue to be weak, too, as macroeconomic concerns continue to weigh on sentiment,” he said. “With recession in the US still uncertain, the path Microsoft takes from here will similarly be clouded.” 

“This partly explains recent investments in the likes of ChatGPT, which aims to cement the Cloud business’ position in the artificial intelligence space.” 

Device revenue dips 

Microsoft has experienced a significant dip in earnings elsewhere across the business, as Barringer points out.  

Revenue in the More Personal Computing segment of the business decreased by 19% to $14.2 billion (£11.5 billion) across the second quarter. Meanwhile, devices dipped by 39%. 

Microsoft’s experience in the device segment reflects an ongoing decrease in global PC shipments, according to a recent study from Gartner.  

Global PC shipments were found to have declined by 28.5% across the final quarter of 2022. The consultancy firm said this marked the single largest quarterly decline in shipments since it began recording the market in the mid-1990s.  

Across the whole of 2022, Gartner also recorded a 16.2% decrease in shipments compared to the year previous, down to 286.2 million. 

Featured Resources

2023 Strategic roadmap for data security platform convergence

Capitalise on your data and share it securely using consolidated platforms

Free Download

The 3D trends report

Presenting one of the most exciting frontiers in visual culture

Free Download

The Total Economic Impact™ of IBM Cloud Pak® for Watson AIOps with Instana

Cost savings and business benefits

Free Download

Leverage automated APM to accelerate CI/CD and boost application performance

Constant change to meet fast-evolving application functionality

Free Download

Recommended

ChatGPT-powered Bing, Edge: A 'race against time' to dethrone Google
artificial intelligence (AI)

ChatGPT-powered Bing, Edge: A 'race against time' to dethrone Google

8 Feb 2023
Clare Lansley: The Aston Martin F1 CIO pioneering AI in motorsport
Data & insights

Clare Lansley: The Aston Martin F1 CIO pioneering AI in motorsport

6 Feb 2023
Hyperscaler earnings highlight period of evolution for cloud market
Cloud

Hyperscaler earnings highlight period of evolution for cloud market

3 Feb 2023
Worldwide surveillance industry on the cusp of major cloud acceleration
cloud storage

Worldwide surveillance industry on the cusp of major cloud acceleration

3 Feb 2023

Most Popular

Warning issued over ransomware attacks targeting VMware ESXi servers globally
cyber attacks

Warning issued over ransomware attacks targeting VMware ESXi servers globally

6 Feb 2023
ION Trading reportedly pays LockBit ransom demands
ransomware

ION Trading reportedly pays LockBit ransom demands

6 Feb 2023
Tips for Boosting your Organisation’s Security Posture with Encryption
Sponsored

Tips for Boosting your Organisation’s Security Posture with Encryption

6 Feb 2023