Marketing & comms

Disney's StudioLAB will use the CRM giant's technology to improve content workflows and inform decision making

Small businesses are often wary of investing in big infrastructure projects, but switching to VoIP can be affordable and easy

Dr Anjali Subburaj, digital commerce chief architect at Mars, speaks to IT Pro 20/20 about standing firm in what can be an intimidating industry

The social network's enterprise comms platform still lags behind the likes of Microsoft Teams and Slack

The partnership follows rumours of a collapsed takeover deal with Microsoft

Many senior staffers quit after founders ban political discussions on the work platform

Revoking the law could have unpredictable and far-reaching consequences

Web form best practices for business growth and great customer experience

Poole, who founded 4chan at 15, was a controversial hire back in early 2016

To achieve CX objectives in 2021, the right mix of technology and personnel must be in place

Post-COVID, consumers will demand integrated experience from every business. How will these new experiences be built and delivered?

The company is building ‘new digital hubs’ to meet demand for its cloud products

CRM software can be transformative, but employees need the resources to get the best out of it

Now it’s focusing on a net-zero supply chain by 2030

The regulator believes that Facebook may have infringed ‘one or more’ GDPR provisions following apparent leak of 533 million user records

The former CEO had been an employee of the company looking to take over Toshiba which has worried investors

Reddit joins YouTube as a fast grower, albeit on a smaller level

Hackers are posing as friends to gain users' trust

The offer comes from CVC Capital Partners, which has an office in London and its official headquarters in Luxembourg

The Digital Markets Unit is charged with drawing up codes of conduct for competition and will operate without statutory powers at first

Clarence Thomas calls for Facebook, Twitter, and Google to be regulated