How to delete a Gmail account
Gmail and YouTube icons on a smartphone screen
email providers

How to delete a Gmail account

Our step-by-step guide on how to close your Google email account for good
26 Feb 2021
The people factor: A critical ingredient for intelligent communications
The people factor: A critical ingredient for intelligent communications - How to improve communication within your business - whitepaper from Audiocodeswhitepaper
Whitepaper

The people factor: A critical ingredient for intelligent communications

How to improve communication within your business
25 Feb 2021
What is m-commerce?
A hand holding a mobile phone
Mobile

What is m-commerce?

The rise of m-commerce has made it vital for all companies to have mobile-responsive websites
25 Feb 2021
What is your digital footprint?
Footprints crafted from binary code
Business strategy

What is your digital footprint?

Your digital footprint is always growing – so we explore how you can keep it under control
25 Feb 2021
HPE's new business unit aims to fuel enterprise 5G adoption
The Hewlett-Packard Enterprise (HPE) logo on the side of a building
5G

HPE's new business unit aims to fuel enterprise 5G adoption

The HPE Communications Technology Group will help telcos and enterprises take advantage of 5G market opportunities
24 Feb 2021
How to build a CMS with React and Google Sheets
Illustration of a CMS developer
content management system (CMS)

How to build a CMS with React and Google Sheets

Rolling your own CMS tool can be a great way to meet your needs - and it's surprisingly easy to do
24 Feb 2021
The path to CX excellence for B2B services
The four stages to thrive in the experience economy - whitepaper from Oraclewhitepaper
Whitepaper

The path to CX excellence for B2B services

The four stages to thrive in the experience economy
23 Feb 2021
Customer service vs. customer experience
Three-step guide to modern customer experience - whitepaper from Oraclewhitepaper
Whitepaper

Customer service vs. customer experience

Three-step guide to modern customer experience
23 Feb 2021
Go further with mobile marketing
How to refresh your mobile marketing strategy - whitepaperwhitepaper
Whitepaper

Go further with mobile marketing

Easy steps to get your mobile strategy up-to-speed
23 Feb 2021
WhatsApp presses ahead with privacy changes despite backlash
Smartphone displaying Signal, Telegram and WhatsApp applications
privacy

WhatsApp presses ahead with privacy changes despite backlash

The news of the update resulted in millions of new downloads for rival services Telegram and Signal
19 Feb 2021
What is Article 13 and Article 11?
European Parliament - What Is Article 13? What is Article 11?
Policy & legislation

What is Article 13 and Article 11?

Everything you need to know about the controversial copyright directive including whether the UK will need to adopt the regulations
19 Feb 2021
TikTok under fire over potential GDPR violations
Hands holding a smartphone displaying TikTok logo with laptop in background
General Data Protection Regulation (GDPR)

TikTok under fire over potential GDPR violations

The BEUC is urging the European Commission to urgently investigate the app's "unclear" data collection practices
16 Feb 2021
Fintech firm Adyen dismisses Bitcoin as a payment method
Website for the online payment platform Adyen
cryptocurrencies

Fintech firm Adyen dismisses Bitcoin as a payment method

Cryptocurrency is too volatile and of little interest to online payment merchants, the firm's CEO suggests
12 Feb 2021
Microsoft's Surface Duo lands in the UK next week
Microsoft's Surface Duo on top of a pile of books
Mobile Phones

Microsoft's Surface Duo lands in the UK next week

The foldable smartphone will available from 18 February for £1,349
11 Feb 2021
Microsoft's interest in Pinterest falls flat
The Pinterest app on a smartphone
mergers and acquisitions

Microsoft's interest in Pinterest falls flat

The tech giant is thought to be in the market for 'active online communities' to add to its cloud portfolio
11 Feb 2021
Social media firms clamp down on hacked accounts
A hacker with Instagram's logo reflected in his glasses
hacking

Social media firms clamp down on hacked accounts

Instagram, Twitter and TikTok are targeting usernames harvested by the OGUsers community
5 Feb 2021
Twitter shifts offline analytics workloads to Google Cloud
Paper cut Twitter icon on wooden stick on blue sky background
cloud computing

Twitter shifts offline analytics workloads to Google Cloud

The platform hopes to process trillions of data points to gain insights much quicker
5 Feb 2021
How to be an MSP: Seven steps to success
How to be an MSP: Seven steps to success - whitepaper from Dattowhitepaper
Business strategy

How to be an MSP: Seven steps to success

Building your business from the ground up
4 Feb 2021
Why customer experience is a top opportunity for growth
A man looks at his tablet with a happy expression
customer experience (CX)

Why customer experience is a top opportunity for growth

To achieve CX objectives in 2021, the right mix of technology and personnel must be in place
3 Feb 2021
Personalisation demystified
How to enchant your customers by going from good to great - whitepaper from IBMwhitepaper
Whitepaper

Personalisation demystified

Enchant your customers by going from good to great
2 Feb 2021
From customer experience to enterprise experience
How to improve customer experience - whitepaper from IBMwhitepaper
Whitepaper

From customer experience to enterprise experience

Six leading steps to activate your CX North Star
2 Feb 2021
Facebook escalates Apple feud with own privacy pop-ups
An anonymous mobile phone user using their device in a darkened room
privacy

Facebook escalates Apple feud with own privacy pop-ups

The incoming iOS 14 update means Facebook could record revenue losses of as much as $5 billion
2 Feb 2021
NICE unveils cloud-based compliance solution for trade recording management
Man in a suit on the phone at his desk
business communications

NICE unveils cloud-based compliance solution for trade recording management

Organizations can also launch NICE’s cloud-ready NTR-X compliance tool on premises
1 Feb 2021