Marketing & comms
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- ad blockers
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- communications
- content management system (CMS)
- content marketing
- customer experience (CX)
- customer journey mapping
- customer relationship management (CRM)
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- e commerce
- email marketing
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- social media marketing
- unified communications (UC)
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How to delete a Gmail account 

How to delete a Gmail account
Our step-by-step guide on how to close your Google email account for good
26 Feb 2021
The people factor: A critical ingredient for intelligent communications
The people factor: A critical ingredient for intelligent communications
How to improve communication within your business
25 Feb 2021
What is m-commerce?

What is m-commerce?
The rise of m-commerce has made it vital for all companies to have mobile-responsive websites
25 Feb 2021
What is your digital footprint?

What is your digital footprint?
Your digital footprint is always growing – so we explore how you can keep it under control
25 Feb 2021
HPE's new business unit aims to fuel enterprise 5G adoption

HPE's new business unit aims to fuel enterprise 5G adoption
The HPE Communications Technology Group will help telcos and enterprises take advantage of 5G market opportunities
24 Feb 2021
How to build a CMS with React and Google Sheets

How to build a CMS with React and Google Sheets
Rolling your own CMS tool can be a great way to meet your needs - and it's surprisingly easy to do
24 Feb 2021
The path to CX excellence for B2B services
The path to CX excellence for B2B services
The four stages to thrive in the experience economy
23 Feb 2021
Customer service vs. customer experience
Customer service vs. customer experience
Three-step guide to modern customer experience
23 Feb 2021
Go further with mobile marketing
Go further with mobile marketing
Easy steps to get your mobile strategy up-to-speed
23 Feb 2021
WhatsApp presses ahead with privacy changes despite backlash

WhatsApp presses ahead with privacy changes despite backlash
The news of the update resulted in millions of new downloads for rival services Telegram and Signal
19 Feb 2021
What is Article 13 and Article 11?

What is Article 13 and Article 11?
Everything you need to know about the controversial copyright directive including whether the UK will need to adopt the regulations
19 Feb 2021
TikTok under fire over potential GDPR violations

TikTok under fire over potential GDPR violations
The BEUC is urging the European Commission to urgently investigate the app's "unclear" data collection practices
16 Feb 2021
Fintech firm Adyen dismisses Bitcoin as a payment method

Fintech firm Adyen dismisses Bitcoin as a payment method
Cryptocurrency is too volatile and of little interest to online payment merchants, the firm's CEO suggests
12 Feb 2021
Microsoft's Surface Duo lands in the UK next week

Microsoft's Surface Duo lands in the UK next week
The foldable smartphone will available from 18 February for £1,349
11 Feb 2021
Microsoft's interest in Pinterest falls flat

Microsoft's interest in Pinterest falls flat
The tech giant is thought to be in the market for 'active online communities' to add to its cloud portfolio
11 Feb 2021
Social media firms clamp down on hacked accounts

Social media firms clamp down on hacked accounts
Instagram, Twitter and TikTok are targeting usernames harvested by the OGUsers community
5 Feb 2021
Twitter shifts offline analytics workloads to Google Cloud

Twitter shifts offline analytics workloads to Google Cloud
The platform hopes to process trillions of data points to gain insights much quicker
5 Feb 2021
How to be an MSP: Seven steps to success
How to be an MSP: Seven steps to success
Building your business from the ground up
4 Feb 2021
Why customer experience is a top opportunity for growth

Why customer experience is a top opportunity for growth
To achieve CX objectives in 2021, the right mix of technology and personnel must be in place
3 Feb 2021
Personalisation demystified
Personalisation demystified
Enchant your customers by going from good to great
2 Feb 2021
From customer experience to enterprise experience
From customer experience to enterprise experience
Six leading steps to activate your CX North Star
2 Feb 2021
Facebook escalates Apple feud with own privacy pop-ups

Facebook escalates Apple feud with own privacy pop-ups
The incoming iOS 14 update means Facebook could record revenue losses of as much as $5 billion
2 Feb 2021
NICE unveils cloud-based compliance solution for trade recording management

NICE unveils cloud-based compliance solution for trade recording management
Organizations can also launch NICE’s cloud-ready NTR-X compliance tool on premises
1 Feb 2021