Tonga communications could be down for "weeks" following volcanic eruption
An image of Tonga Geological Services staff looking at the volcano eruption
Network & Internet

Tonga communications could be down for "weeks" following volcanic eruption

Tsunami-hit Tonga remains largely uncontactable after internet links were severed by the undersea eruption
17 Jan 2022
Amazon reverses ban on UK-issued Visa credit cards
Close-up of Visa credit cards placed on a dark background
e commerce

Amazon reverses ban on UK-issued Visa credit cards

The retail giant says it is now working with Visa on a "potential solution"
17 Jan 2022
Cloud communications - what is it and why do you need it?
Wires running into a cloud to illustrate cloud communication
software as a service (SaaS)

Cloud communications - what is it and why do you need it?

We look at the future of communication and the cloud-based options available
12 Jan 2022
Microsoft and Qualcomm to develop custom AR chips for the metaverse
A person looking at a digital representation of an engine
augmented reality (AR)

Microsoft and Qualcomm to develop custom AR chips for the metaverse

The two companies are looking to expand and accelerate the adoption of AR and Microsoft Mesh
5 Jan 2022
Meta files lawsuit to uncover hackers targeting Facebook, WhatsApp
A smartphone showing the Meta company logo in front of a large Facebook logo
phishing

Meta files lawsuit to uncover hackers targeting Facebook, WhatsApp

The company is seeking $500,000 from the unnamed threat actors that ran phishing scam on its platforms
21 Dec 2021
7-Eleven improves its omnichannel customer experience with Freshworks
A view of a 7-Eleven convenience store located in Melbourne Australia
customer experience (CX)

7-Eleven improves its omnichannel customer experience with Freshworks

Freshworks’ automation tools simplify customer and partner interactions at 7-Eleven Philippines
20 Dec 2021
UK joint committee calls for tougher rules for tech giants
A man working at a laptop which displays messages of abusive nature
Policy & legislation

UK joint committee calls for tougher rules for tech giants

However, IT industry experts suggest Online Safety Bill proposals aren't clear enough for everyday users
14 Dec 2021
A buyer’s guide to board management software
Whitepaper cover with photo of someone using a tabletwhitepaper
Whitepaper

A buyer’s guide to board management software

How the right software can improve your board’s performance
8 Dec 2021
Facebook hit with $150 billion lawsuit over Myanmar hate speech
A smartphone showing the Meta company logo in front of a large Facebook logo
social media

Facebook hit with $150 billion lawsuit over Myanmar hate speech

The tech giant has been accused of failing to prevent disinformation from thriving on its platform
7 Dec 2021
IT Pro News In Review: Cyber attack at Ikea, Meta ordered to sell Giphy, new Twitter CEO
IT Pro News In Review: Cyber attack at IKEA, Meta ordered to sell Giphy, new Twitter CEOvideo
cyber security

IT Pro News In Review: Cyber attack at Ikea, Meta ordered to sell Giphy, new Twitter CEO

Catch up on the biggest headlines of the week in just two minutes
3 Dec 2021
Meta makes 2FA mandatory for high-risk users
A smartphone showing the Meta company logo in front of a large Facebook logo
two-factor authentication (2FA)

Meta makes 2FA mandatory for high-risk users

Journalists and activists must adopt extra protective measure under new rule
3 Dec 2021
Microsoft Teams introduces 'Essentials' tier for small businesses
A screenshot showing a Microsoft Teams video call
business communications

Microsoft Teams introduces 'Essentials' tier for small businesses

The tech giant appears to identify a gap in the collaboration software market with SMB-focused Teams tier
2 Dec 2021
What ITDMs did next - and what they should be doing now
Whitepaper front cover with title over a woman wearing a yellow hat with headphones in, working at a laptop whitepaper
Whitepaper

What ITDMs did next - and what they should be doing now

Enable continued collaboration and communication for hybrid workers
30 Nov 2021
Jack Dorsey resigns as Twitter CEO
Paper cut Twitter icon on wooden stick on blue sky background
business management

Jack Dorsey resigns as Twitter CEO

CTO Parag Agrawal takes the reins as Dorsey also plans to leave board position
29 Nov 2021
The future of m-commerce
Man using mobile payments in front of a night background
Mobile

The future of m-commerce

M-commerce has come a long way since the term was coined in 1997, but how will it change in future to meet customer expectations?
29 Nov 2021
CronRat Magecart malware uses 31st February date to remain undetected
Cronrat strikes Linux
malware

CronRat Magecart malware uses 31st February date to remain undetected

The malware allows for server-side payment skimming that bypasses browser security
26 Nov 2021
Gatekeeping the internet: Is UK net neutrality under threat?
Graphic with abstract lines to represent the internet
Network & Internet

Gatekeeping the internet: Is UK net neutrality under threat?

As Ofcom reviews the UK's net neutrality regulations, we explore whether the web is a level playing field for all businesses
26 Nov 2021
SMBs urged to update software ahead of Black Friday
A pair of hands holding mobile phone showing payment success information on screen
e commerce

SMBs urged to update software ahead of Black Friday

NCSC identified 4,151 online shops compromised using vulnerability within e-commerce platform Magento
25 Nov 2021
ICO publishes new data protection standards for the adtech industry
"Privacy" written atop a circuit board
data protection

ICO publishes new data protection standards for the adtech industry

The new rules apply to new online advertising strategies which must place protections for users at the forefront
25 Nov 2021
Managing the oversaturation of workplace platforms
A table with six workers with different devices and icons to represent different workplace apps
collaboration

Managing the oversaturation of workplace platforms

With various collaboration apps replacing traditional office communications methods, is compartmentalising different interactions a good strategy?
24 Nov 2021
Ericsson to acquire Vonage for $6.2 billion
Person holding smartphone with logo of US cloud company Vonage Holdings Corp on screen in front of website Focus on phone display
Acquisition

Ericsson to acquire Vonage for $6.2 billion

The deal is the Swedish telecom giant’s largest disclosed acquisition to date
22 Nov 2021
Podcast transcript: Can the US take on big tech?
Podcast transcript: Can the US take on big tech?
Policy & legislation

Podcast transcript: Can the US take on big tech?

Read the full transcript for this episode of the IT Pro Podcast
19 Nov 2021
The IT Pro Podcast: Can the US take on big tech?
The IT Pro Podcast: Can the US take on big tech?
Policy & legislation

The IT Pro Podcast: Can the US take on big tech?

We take a look at the multiple anti-monopoly bills being aimed a Silicon Valley giants
19 Nov 2021