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Oracle to act as US data auditor for TikTok
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Business operations

Oracle to act as US data auditor for TikTok

All US traffic on the social media platform will be routed through Oracle's cloud infrastructure
17 Aug 2022
Google faces more allegations over misleading ads
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Policy & legislation

Google faces more allegations over misleading ads

Democratic lawyer Richard Blumenthal recounts a 2021 Markup investigation that still stands
17 Aug 2022
How will the Online Safety Bill change the tech industry?
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Policy & legislation

How will the Online Safety Bill change the tech industry?

The landmark legislation will affect 25,000 companies, and is among the first laws directly regulating the business practices of tech giants
16 Aug 2022
Voip Unlimited Voip Exchange review: Smart and simple
A screenshot of Voip Unlimited Voip Exchange's call statistics dashboard and softphone
Voice over Internet Protocol (VoIP)

Voip Unlimited Voip Exchange review: Smart and simple

Feature-rich and affordable, Voip Exchange delivers easily deployed and reliable cloud-hosted voice services
11 Aug 2022
Meta clamps down on South Asian cyber espionage operations involving Facebook
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cyber warfare

Meta clamps down on South Asian cyber espionage operations involving Facebook

The firm’s latest threat intelligence report discloses successful takedowns in India, Greece, South Africa and Indonesia
9 Aug 2022
Brave pushes the boundaries of privacy by design
The Brave browser icon in the background behind somebody using their phone
privacy

Brave pushes the boundaries of privacy by design

It’s quite a big step to abandon the big three of Chrome, Edge and Safari for a niche option that doesn’t just tack privacy on top
6 Aug 2022
Learn how you can get an over 200% ROI with Workplace
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Whitepaper

Learn how you can get an over 200% ROI with Workplace

How Workplace can help your frontline workers
2 Aug 2022
Twitter API keys found leaked in over 3,200 apps, raising concerns for linked accounts
Twitter's own page on a smartphone
Security

Twitter API keys found leaked in over 3,200 apps, raising concerns for linked accounts

Business and verified Twitter accounts linked to affected apps are at risk of takeover, use in malicious campaigns
2 Aug 2022
Twitter reports largest ever period for data requests in new transparency report
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social media

Twitter reports largest ever period for data requests in new transparency report

The company pointed to the success of its moderation systems despite increasing reports, as governments increasingly targeted verified journalists and…
1 Aug 2022
Microsoft announces Teams chat integration for Dynamics 365
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customer relationship management (CRM)

Microsoft announces Teams chat integration for Dynamics 365

The integration offers features to streamline collaboration between teams while aiming to enable the faster closing of sales
29 Jul 2022
Wrike adds new Custom Item Types to its work management platform
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collaboration

Wrike adds new Custom Item Types to its work management platform

New core capability allows users to create their own work item types tailored to their team’s needs
28 Jul 2022
Gradwell Wave review: Capable cloud-hosted VoIP
A screenshot of Gradwell Wave's main dashboard
Voice over Internet Protocol (VoIP)

Gradwell Wave review: Capable cloud-hosted VoIP

A classy cloud VoIP service that’s swift to deploy, with great call-handling features at a price to please SMBs
28 Jul 2022
1.2m businesses now eligible for UK gov's software discounts
Startup thinking of ideas
SMB

1.2m businesses now eligible for UK gov's software discounts

Help to Grow: Digital scheme offers up to £5,000 off selected CRM and e-commerce software
25 Jul 2022
IT Pro News In Review: Slack ups subscription fees, ransomware attacks rise, Microsoft expands CRM capabilities
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Business strategy

IT Pro News In Review: Slack ups subscription fees, ransomware attacks rise, Microsoft expands CRM capabilities

Catch up on the biggest headlines of the week in just two minutes
22 Jul 2022
Report estimates £84 billion mid-market opportunity for European IT service providers
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digital transformation

Report estimates £84 billion mid-market opportunity for European IT service providers

Mid-market company spending to increase by 52% by 2026, global management consultancy Oliver Wyman says
22 Jul 2022
Hackers hiding malicious links in top Google search results, researchers warn
A phone showing the google homepage is held in someone's hand in close-up, with a dimly-lit red wall in the background
malware

Hackers hiding malicious links in top Google search results, researchers warn

Malicious adverts made to resemble links to websites are targeting some of the world’s most popular websites
21 Jul 2022
Freshworks expands unified customer record architecture with Freshchat
A smartphone with the word Freshworks displayed on screen next to the company logo
customer relationship management (CRM)

Freshworks expands unified customer record architecture with Freshchat

AI-driven chat bot provides complete customer context across support, sales, and marketing teams
21 Jul 2022
Trust is vital to the future of customer experience
A happy woman holding a device surrounded by a cloud of icons indicating good customer experience
Sponsored

Trust is vital to the future of customer experience

As third-party cookies enter their twilight, more trustworthy systems are essential to deliver the kind of digital relationships companies and custome…
21 Jul 2022
Why enterprises are resurrecting the intranet 
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Network & Internet

Why enterprises are resurrecting the intranet 

Businesses are embracing the next-gen intranet as they seek to create engaging and inclusive communications experiences
21 Jul 2022
Microsoft launches Digital Contact Center Platform
Microsoft's Digital Contact Center on mobile
customer relationship management (CRM)

Microsoft launches Digital Contact Center Platform

The tech giant's new service will pull together features from Dynamics, Teams and Nuance AI for customer service automation
20 Jul 2022
Meta begins encrypting Facebook URLs, nullifying tracking countermeasures
A screen with a stylised M logo and the word Meta sits on a reflective surface
privacy

Meta begins encrypting Facebook URLs, nullifying tracking countermeasures

The move has made URL stripping impossible but will improve analytics
19 Jul 2022
Apple hit with class action suit for stifling rival tap-to-pay options
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Mobile

Apple hit with class action suit for stifling rival tap-to-pay options

The devil is in the details of Apple’s policies, states Hagens Berman’s spokesperson
19 Jul 2022
3CX Phone System Enterprise 18 review: Unbeatable value
A screenshot showing the 3CX Phone System Enterprise 18 main dashboard
Voice over Internet Protocol (VoIP)

3CX Phone System Enterprise 18 review: Unbeatable value

Whether it’s on-premises or cloud-hosted, 3CX’s affordable Phone System 18 is perfect for SMBs
19 Jul 2022