Marketing & comms
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- ad blockers
- business communications
- communications
- content management system (CMS)
- content marketing
- customer experience (CX)
- customer journey mapping
- customer relationship management (CRM)
- digital marketing
- e commerce
- email marketing
- facebook at work
- instant messaging (IM)
- marketing automation
- QR codes
- search engine optimization (SEO)
- social media
- social media marketing
- unified communications (UC)
- Voice over Internet Protocol (VoIP)
Uncover new insights with your data in the cloud
Uncover new insights with your data in the cloud
React faster and anticipate change - A guide and assessment for SMBs
19 Jan 2023
Achieving transformative business results with machine learning
Achieving transformative business results with machine learning
How seven leading organisations are using machine learning to resolve key challenges and reveal new opportunities
19 Jan 2023
How digital marketing will evolve beyond social media

How digital marketing will evolve beyond social media
Twitter's ongoing destabilisation proves businesses can't rely on social media for digital marketing forever
18 Jan 2023
WhatsApp to combat internet blackouts with proxy server support

WhatsApp to combat internet blackouts with proxy server support
The newest version of the communication platform offers a new way to bypass state-imposed internet limitations, but concerns remain over IP visibility
6 Jan 2023
AI for customer service
AI for customer service
IBM Watson Assistant solves customer problems the first time
4 Jan 2023
Shopify bets on 'Audiences' tool to combat Apple's tracking restrictions for retailers

Shopify bets on 'Audiences' tool to combat Apple's tracking restrictions for retailers
The ecommerce giant hopes its millions of customers will benefit from the Apple-compliant customer-targeting capabilities
3 Jan 2023
Podcast transcript: The trends we’re watching in 2023

Podcast transcript: The trends we’re watching in 2023
Read the full transcript for this episode of the IT Pro Podcast
30 Dec 2022
The IT Pro Podcast: The trends we’re watching in 2023

The IT Pro Podcast: The trends we’re watching in 2023
Reordered social media, generative AI, and the recession could all play a major role in 2023
30 Dec 2022
Meta to pay $725 million in Cambridge Analytica lawsuit settlement

Meta to pay $725 million in Cambridge Analytica lawsuit settlement
The settlement closes the long-running lawsuit into how Facebook's owner, Meta, handled the Cambridge Analytica scandal
23 Dec 2022
Elon Musk confirms Twitter CEO resignation, allegations of investor influence raised

Elon Musk confirms Twitter CEO resignation, allegations of investor influence raised
Questions have surfaced over whether Musk hid the true reason why he was being ousted as Twitter CEO behind a poll in which the majority of users vote…
21 Dec 2022
TD Synnex Maverick announces availability of Zoom for partners in Europe

TD Synnex Maverick announces availability of Zoom for partners in Europe
Partners now have access to the entire Zoom portfolio, including unified communications platform Zoom One
14 Dec 2022
IT Pro 20/20: LinkedIn & the toxic world of cyber security

IT Pro 20/20: LinkedIn & the toxic world of cyber security
A look at the shady world of cyber security networking and online communities
13 Dec 2022
Technology Ecosystem benchmark report
Technology Ecosystem benchmark report
The evolution of the IT industry
13 Dec 2022
Social media engineers should stop copying TikTok

Social media engineers should stop copying TikTok
Instagram is foolish to mimic its rival instead of offering a calmer alternative better suited to its own users
26 Nov 2022
How to recover deleted emails in Outlook

How to recover deleted emails in Outlook
You can retrieve deleted emails from Outlook in a few simple steps if you've ever trashed your vital messages by mistake
25 Nov 2022
Businesses to receive unique Twitter verification badge in platform overhaul

Businesses to receive unique Twitter verification badge in platform overhaul
There will be new verification systems for businesses, governments, and individuals - each receiving differently coloured checkmarks
25 Nov 2022
Best Twitter alternatives for businesses and IT professionals

Best Twitter alternatives for businesses and IT professionals
With its long-term viability as a networking and commercial space in question, the industry is casting its eye to several Twitter alternatives
25 Nov 2022
Why you should invest in your CRM system

Why you should invest in your CRM system
A unified and better integrated service can boost efficiency, digital transformation and customer experience
22 Nov 2022
The state of Salesforce 2022-2023
The state of Salesforce 2022-2023
Unlocking the next wave of business value
22 Nov 2022
‘Hardcore’ Musk decimates Twitter staff benefits, mandates weekly code reviews

‘Hardcore’ Musk decimates Twitter staff benefits, mandates weekly code reviews
The new plans from the CEO have been revealed through a series of leaked internal memos
22 Nov 2022
The future of wholesale distribution
The future of wholesale distribution
A leader’s guide to digital transformation
21 Nov 2022
Discrete manufacturing in a changing world
Discrete manufacturing in a changing world
Leaping hurdles and spotting opportunities
21 Nov 2022