Facebook may finally launch its Libra cryptocurrency in early 2021
The Facebook Libra logo displayed on a smartphone
digital currency

Facebook may finally launch its Libra cryptocurrency in early 2021

The stablecoin is reportedly just waiting on final approval from Swiss regulators
27 Nov 2020
Why engineering teams love Slack
business communicationswhitepaper

Why engineering teams love Slack

The adaptive collaboration hub for software engineering
25 Nov 2020
A three-phased approach to observability
Whitepaperwhitepaper

A three-phased approach to observability

How to improve the customer experience by moving from reactive to data-driven behaviours
24 Nov 2020
Five top tips for optimising your web forms
Person typing into a multi-page web form on a laptop - how to optimise web forms
customer experience (CX)

Five top tips for optimising your web forms

Web form best practices for business growth and great customer experience
23 Nov 2020
Hyperlink InfoSystem partners with Salesforce on vaccine management platform
Abstract image of coronavirus under a microscope
application programming interface (API)

Hyperlink InfoSystem partners with Salesforce on vaccine management platform

The tool will help define strategies for public distribution of COVID-19 vaccine
20 Nov 2020
Outcomes4Me raises $4.7M for its AI-powered breast cancer care app
Screenshots of outcome4me app on a red and white background
communications

Outcomes4Me raises $4.7M for its AI-powered breast cancer care app

The free mobile app will better inform patients about treatment options and clinical trials
18 Nov 2020
Integrating DocuSign for a seamless digital experience
customer relationship management (CRM)whitepaper

Integrating DocuSign for a seamless digital experience

Intelligent communications tools for the modern business
13 Nov 2020
Five ways forms are ruining your customer experience and hurting your bottom line
customer relationship management (CRM)whitepaper

Five ways forms are ruining your customer experience and hurting your bottom line

Attract customers by rethinking data collection and processing
13 Nov 2020
How to be an MSP: Seven steps to success
Business strategywhitepaper

How to be an MSP: Seven steps to success

Building your business from the ground up
12 Nov 2020
The future of m-commerce
Man using mobile payments in front of a night background
Mobile

The future of m-commerce

M-commerce has come a long way since the term was first coined in 1997, but how will it change in future to meet customer expectations?
11 Nov 2020
BQE launches cloud-native CRM for professional services firms
BQE logo on white background
customer relationship management (CRM)

BQE launches cloud-native CRM for professional services firms

CORE CRM is a cloud-native platform that users can securely access from anywhere and at any time
11 Nov 2020
Adobe buys marketing workflow startup Workfront for $1.5 billion
Adobe sign on a wall at its German offices
mergers and acquisitions

Adobe buys marketing workflow startup Workfront for $1.5 billion

The takeover will bring better collaboration and productivity tools to Adobe Experience Cloud
10 Nov 2020
EU charges Amazon over misuse of third-party data
Amazon logo on the facade of one of their corporate office buildings located in Silicon Valley
data protection

EU charges Amazon over misuse of third-party data

The EC claims Amazon broke competition rules by using data gathered on third-party sellers to compete against them
10 Nov 2020
HubSpot reports huge revenue gains in Q3 2020
customer relationship management (CRM)

HubSpot reports huge revenue gains in Q3 2020

Professional services and other revenue was down 7.2%, though
6 Nov 2020
Hackers target flaws in PBX system to hijack VoIP calls
binary on a screen with words 'hacking attack'
hacking

Hackers target flaws in PBX system to hijack VoIP calls

Flaws in Sangoma PBX allow hackers to make outgoing calls to premium-rate numbers
6 Nov 2020
Snapchat now allows you to display subscriber numbers
social media

Snapchat now allows you to display subscriber numbers

This update will help companies to show their influence on their industries
4 Nov 2020
WhatsApp makes it easier for users to free up storage space
WhatsApp, Web app, Messaging
communications

WhatsApp makes it easier for users to free up storage space

New update lets users quickly identify and bulk delete large files
4 Nov 2020
The most popular video conferencing software of 2020
video conferencing

The most popular video conferencing software of 2020

From A to Zoom, there are plenty of options to choose from
3 Nov 2020
WhatsApp partners with CEQUENS to ease enterprise communication
The WhatsApp Business app shown on an Android device on a desk surrounded by other items
business communications

WhatsApp partners with CEQUENS to ease enterprise communication

Partnership enables two-way business communication for small, medium and large corporations
3 Nov 2020
The 10 best market research methods
Woman holds mobile phone while pointing to a printed graph
Marketing & comms

The 10 best market research methods

How to collect information on your target market and audience
3 Nov 2020
WhatsApp will roll out Disappearing Messages feature
communications

WhatsApp will roll out Disappearing Messages feature

Disappearing Messages will help keep your past messages secure by deleting them after a fixed period
3 Nov 2020
VoIP on a budget
Voice over Internet Protocol (VoIP)

VoIP on a budget

Small businesses are often wary of investing in big infrastructure projects, but switching to VoIP can be affordable and easy
3 Nov 2020
Microsoft Teams enables users to appear offline
business communications

Microsoft Teams enables users to appear offline

Employees can now use the Teams platform without co-worker distractions
30 Oct 2020