New tools make it easier to run a business across Facebook's app ecosystem
Graphic showcasing the WhatsApp click-to-chat button on Instagram profiles
business communications

New tools make it easier to run a business across Facebook's app ecosystem

The tech giant said that it wants its “family of apps to be the best place for businesses, especially SMBs"
17 Sep 2021
Adobe rolls out new PayPal payment options through Adobe Commerce
A pair of hands holding mobile phone showing payment success information on screen
e commerce

Adobe rolls out new PayPal payment options through Adobe Commerce

Customers can add native payments to their digital storefronts and manage them directly through the company’s platform
16 Sep 2021
The future of m-commerce
Man using mobile payments in front of a night background
Mobile

The future of m-commerce

M-commerce has come a long way since the term was coined in 1997, but how will it change in future to meet customer expectations?
15 Sep 2021
Intuit plans end-to-end SMB platform after $12 billion Mailchimp acquisition
The Mailchimp logo on a smartphone in front of a keyboard
mergers and acquisitions

Intuit plans end-to-end SMB platform after $12 billion Mailchimp acquisition

The firm wants to give customers a full suite of tools to manage their businesses, from marketing to accounting
14 Sep 2021
Are QR codes safe?
Smartphone scanning a QR code
QR codes

Are QR codes safe?

It’s not so much the safety of the codes themselves, but where they lead to that matter
13 Sep 2021
BT conducts 'world's first' trial of quantum-secure communications
The facade of BT corporate office in London, UK
Network & Internet

BT conducts 'world's first' trial of quantum-secure communications

The achievement was made possible using hollow-core fibre cable provided by a Southampton Uni startup
13 Sep 2021
WhatsApp activates end-to-end encrypted cloud backups
WhatsApp's app in the top corner of a smartphone
encryption

WhatsApp activates end-to-end encrypted cloud backups

The messaging service will grant users a password-protected key when they save their chat histories to the cloud
13 Sep 2021
Apple fires employee who alleged workplace sexism for 'leaking confidential data'
The Apple logo on a glass storefront in Ireland
Careers & training

Apple fires employee who alleged workplace sexism for 'leaking confidential data'

Ashley Gjøvik claims she was prepared for such action after calling out the company's policies
10 Sep 2021
The path to CX excellence
Four steps to field service excellencewhitepaper
Whitepaper

The path to CX excellence

Four stages to thrive in the experience economy
10 Sep 2021
Three-step guide to modern customer experience
Three-step guide to modern customer experience - whitepaper from Oraclewhitepaper
Whitepaper

Three-step guide to modern customer experience

Support the critical role CX plays in your business
10 Sep 2021
Microsoft acquires video-editing platform Clipchamp
Clipchamp editing tools
Acquisition

Microsoft acquires video-editing platform Clipchamp

The Australian in-browser tool will become part of Office 365
8 Sep 2021
PayPal to acquire Japanese firm Paidy for $2.7 billion
PayPal application icon on Apple iPhone smartphone screen
mergers and acquisitions

PayPal to acquire Japanese firm Paidy for $2.7 billion

Following Square's acquisition of AfterPay, the BNPL market is garnering interest from industry heavyweights
8 Sep 2021
What is your digital footprint?
Footprints crafted from binary code
Business strategy

What is your digital footprint?

Your digital footprint is always growing – so we explore how you can keep it under control
7 Sep 2021
Why retail is a top target for cyber attacks
A padlock clipped on a yellow credit card perched on a keyboard
cyber security

Why retail is a top target for cyber attacks

We explain why you should make cyber security a priority for your retail business in 2021
1 Sep 2021
LinkedIn to sunset Stories after less than a year
A user accessing LinkedIn on their mobile phone device
social media

LinkedIn to sunset Stories after less than a year

The feature will be removed from the professional social networking site by the end of September
1 Sep 2021
Are you over-sharing online?
Illustration - digital footprints
social media

Are you over-sharing online?

You’re almost certainly leaking more information online than you realise. We explore the steps you can take to downsize your online footprint
1 Sep 2021
What is Article 13 and Article 11?
European Parliament - What Is Article 13? What is Article 11?
Policy & legislation

What is Article 13 and Article 11?

Everything you need to know about the controversial copyright directive including whether the UK will need to adopt the regulations
27 Aug 2021
The great telephone switch-off
Landline telephone
business communications

The great telephone switch-off

The traditional telephone network is being switched off in 2025. What does this mean for business owners?
27 Aug 2021
Mavenir acquires CPaaS provider Telestax
Woman wearing headset sat at computer
communications

Mavenir acquires CPaaS provider Telestax

Telestax will add new capabilities to Mavenir’s SaaS offering
25 Aug 2021
Widely-used WhatsApp mod stuffed with malware
Malware spotted in red code on black background
malware

Widely-used WhatsApp mod stuffed with malware

FMWhatsApp is embedded with the Triada Trojan which tracks device information and intercepts texts
25 Aug 2021
How to be an MSP: Seven steps to success
How to be an MSP: Seven steps to success - whitepaper from Dattowhitepaper
Whitepaper

How to be an MSP: Seven steps to success

Building your business from the ground up
24 Aug 2021
Visualisation in the virtual reality age
Whitepaper front coverwhitepaper
Whitepaper

Visualisation in the virtual reality age

A focus on manufacturing and engineering
23 Aug 2021
Signs it’s time to upgrade your CMS
Whitepaper front coverwhitepaper
Whitepaper

Signs it’s time to upgrade your CMS

How to upgrade a CMS for growing businesses
23 Aug 2021