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Is the traditional MSP service desk dead?Industry Insights AI and B2C expectations are reshaping B2B service desks and MSP strategy
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From phone calls to roll calls: 3CX has the answerHow Yellowgrid, a 3CX Platinum distributor, has taken advantage of 3CX Phone System’s customisable nature to create a time-saving solution already embraced by over 100 UK schools
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Ransomware victims are getting better at haggling with hackersNews While nearly half of companies paid a ransom to get their data back last year, victims are taking an increasingly hard line with hackers to strike fair deals.
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96% of SMBs are missing critical cybersecurity skills – here's whyNews The skills shortage hits SMBs worse as they often suffer from a lack of budget and resources
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Sophos Firewall Virtual review: Affordable network protection for those that like it virtualizedReviews Extreme network security that's cheaper than a hardware appliance and just as easy to deploy
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MSPs are struggling with cyber security skills shortagesNews A shortage of tools and difficulties keeping pace with solutions were also ranked as key issues for MSPs
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Nearly 70 software vendors sign up to CISA’s cyber resilience programNews Major software manufacturers pledge to a voluntary framework aimed at boosting cyber resilience of customers across the US
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Sophos and Tenable team up to launch new managed risk serviceNews The new fully managed service aims to help organizations manage and protect external attack surfaces
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Ransomware groups are using media coverage to coerce victims into payingNews Threat actors are starting to see the benefits of a more sophisticated media strategy for extracting ransoms
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Shrinking cyber attack “dwell times” highlight growing war of attrition with threat actorsNews While teams are becoming more proficient at detecting threats, attackers are augmenting their strategies
