live chat

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artificial intelligence (AI)

Senseforth.ai raises $14 million for its conversational AI platform

A.ware prioritizes customer interactions based on sentiment and custom metadata

12 Aug 2021

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live chat

Gamers have credentials and financial info stolen from them in a new campaign

26 Jul 2021

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customer experience (CX)

Chatbots may be the future, but they’re no substitute for genuine intelligence

18 Jun 2021

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artificial intelligence (AI)

New partnership will help businesses automate customer and employee conversations via any channel and in any language

10 Jun 2021

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collaboration

Space offers version control, code review, and CI/CD features for dev teams

11 Dec 2020

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live chat

Humach will add InfinitAI Agent Assist to its CX solution portfolio

17 Jul 2020