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Magic quadrant for enterprise conversational AI platforms
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Whitepaper

Magic quadrant for enterprise conversational AI platforms

An evaluation of the conversational AI platform (chatbot) market
24 Oct 2022
The Total Economic Impact™ of IBM Watson Assistant
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Whitepaper

The Total Economic Impact™ of IBM Watson Assistant

Cost savings and business benefits enabled by Watson Assistant
4 Jul 2022
Senseforth.ai raises $14 million for its conversational AI platform
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artificial intelligence (AI)

Senseforth.ai raises $14 million for its conversational AI platform

A.ware prioritizes customer interactions based on sentiment and custom metadata
12 Aug 2021
Criminals target Discord to spread malware
The mobile app for communication platform Discord
live chat

Criminals target Discord to spread malware

Gamers have credentials and financial info stolen from them in a new campaign
26 Jul 2021
The IT Pro Podcast: When bots go bad
The IT Pro Podcast: When bots go bad
customer experience (CX)

The IT Pro Podcast: When bots go bad

Chatbots may be the future, but they’re no substitute for genuine intelligence
18 Jun 2021
ISG and Cognigy partner on automated conversational AI
Live chat interface on a smartphone
artificial intelligence (AI)

ISG and Cognigy partner on automated conversational AI

New partnership will help businesses automate customer and employee conversations via any channel and in any language
10 Jun 2021
JetBrains launches collaboration tool targeting software devs
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collaboration

JetBrains launches collaboration tool targeting software devs

Space offers version control, code review, and CI/CD features for dev teams
11 Dec 2020
Humach announces acquisition of InfinitAI
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live chat

Humach announces acquisition of InfinitAI

Humach will add InfinitAI Agent Assist to its CX solution portfolio
17 Jul 2020