Zoom's DocuSign integration lets users sign documents in video calls

Two people discussing the details of a contract during a video call
(Image credit: DocuSign)

Zoom has added a DocuSign integration to its video meetings, allowing users to sign documents within the video conferencing app.

DocuSign eSignature for Zoom is now available for versions of Zoom Desktop 5.7.3 or later. Users can add the extension by logging into their DocuSign and Zoom accounts and installing the DocuSign eSignature App from the Zoom App Marketplace.

Once installed, users can send a document via email or SMS and, once in the Zoom meeting, select the right document from the “Find your agreement” tab in the right pane of the app, and pass control to the signer.

The integration could be particularly useful for signing legal documents when setting up a business agreement in another country or applying for a visa, which often require the presence of a notary in order to verify the identity of the signee. However, Zoom Apps & Integrations product lead Ross Mayfield said that the integration is primarily about simplifying the process of signing documents over video call.

“Employees don't want to spend their days toggling between countless apps and emails, especially when working with customers or partners. They want tools that streamline workflows and easily enable them to connect and collaborate," he said, adding that Zoom is “excited about DocuSign eSignature for Zoom as it allows stakeholders to review agreements together in real-time before signing, helping eliminate communication silos and accelerate the completion of agreements”.

In a blog post announcing the integration, DocuSign SVP Jerome Levadoux highlighted the impact of the pandemic-induced shift to remote working.

“The past few years have highlighted the need for agility and better productivity tools to meet the evolving needs of customers. We are excited to partner with Zoom to offer the DocuSign eSignature app for Zoom to make it easier than ever to streamline how we collaborate and come to agreement in the emerging anywhere economy,” he said.


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The news comes days after the video conferencing platform released an update to its macOS Monterey client addressing a security issue whereby a Mac's microphone remained enabled even after a Zoom meeting had ended, leading to users claiming that the app is ‘listening in on them’.

"The Zoom client for macOS 5.9.3, released on January 25, 2022, fixed a bug involving the failure to properly terminate the microphone use post-meeting," a Zoom spokesperson told IT Pro.

Sabina Weston

Having only graduated from City University in 2019, Sabina has already demonstrated her abilities as a keen writer and effective journalist. Currently a content writer for Drapers, Sabina spent a number of years writing for ITPro, specialising in networking and telecommunications, as well as charting the efforts of technology companies to improve their inclusion and diversity strategies, a topic close to her heart.

Sabina has also held a number of editorial roles at Harper's Bazaar, Cube Collective, and HighClouds.