Analysis

Google and Microsoft's hybrid work battle shows the narrative is just as important as the technology
Graphic showing hybrid work with some people in an office building and some people working from home
collaboration

Google and Microsoft's hybrid work battle shows the narrative is just as important as the technology

Two of the biggest workspace collaboration players have finally decided what ‘the new normal’ means to them and their customers
9 Sep 2021
Salesforce's $28bn Slack acquisition: What's next for workplace collaboration?
The Salesforce and Slack apps on an iPhone screen
collaboration

Salesforce's $28bn Slack acquisition: What's next for workplace collaboration?

The CRM giant looks to rewrite the rules of work while expanding cross-business collaboration
22 Jul 2021
Why customer experience is a top opportunity for growth
A man looks at his tablet with a happy expression
customer experience (CX)

Why customer experience is a top opportunity for growth

To achieve CX objectives in 2021, the right mix of technology and personnel must be in place
20 Apr 2021
Mastercard will soon support cryptocurrencies, but Bitcoin may not be one of them
A collection of various coins with cryptocurrency logos embedded onto them
cryptocurrencies

Mastercard will soon support cryptocurrencies, but Bitcoin may not be one of them

The firm has said it will only support tokens that work as a vehicle for spending, not investment
11 Feb 2021
Jassy appointment highlights the importance of cloud for Amazon
Andy Jassy on stage
cloud computing

Jassy appointment highlights the importance of cloud for Amazon

AWS boss will replace Jeff Bezos as CEO later in the year after almost two decades of cloud dominance
3 Feb 2021
UK gov "hasn't invested a single pound" to adults below the digital divide
Chief executive of the Good Things Foundation, Helen Milner
digital divide

UK gov "hasn't invested a single pound" to adults below the digital divide

"Digital exclusion also exacerbates social exclusion", The Good Things Foundation has warned
7 Jan 2021
Cloud Foundry looks to embrace Kubernetes
A magnifying glass held over a kubernetes logo on a computer screen
cloud computing

Cloud Foundry looks to embrace Kubernetes

After years of hesitancy, the foundation is ready to take the plunge
22 Nov 2020
Why IBM is splitting its business in two
Business strategy

Why IBM is splitting its business in two

While the focus on cloud may sound like a revolution, the old regime remains
9 Oct 2020
Two-thirds of employees work with damaged phones
Mobile Phones

Two-thirds of employees work with damaged phones

Left unresolved, cracks lead to disruption
26 Jun 2020
The GSMA’s impractical ideas for contact-tracing reveal the scale of the challenge
software development

The GSMA’s impractical ideas for contact-tracing reveal the scale of the challenge

That the proposals are logical - but unworkable - shows just how restrictive the environment is for developers and public health officials
4 Jun 2020
Who has banned Zoom and why?
video conferencing

Who has banned Zoom and why?

From Google to Taiwan, organisations large and small are dropping the videoconferencing software
9 Apr 2020
Digital transformations undercut by wasted cloud-spend
cloud computing

Digital transformations undercut by wasted cloud-spend

Cloud tech is a crucial component of any DT strategy, but without spend visibility, it’s just money down the drain
11 Mar 2020
Government releases guide for AI use in the public sector
AI
artificial intelligence (AI)

Government releases guide for AI use in the public sector

It advises a careful and considerate approach to the tech, rather than rampant adoption
30 Jan 2020
CRMs listed as top technology priority for growing SMBs
customer relationship management (CRM)

CRMs listed as top technology priority for growing SMBs

CRM investment drives the wider success roles of sales and customer experience
17 Jan 2020
Great ideas for boosting gender diversity overshadowed by stagnant progress
Careers & training

Great ideas for boosting gender diversity overshadowed by stagnant progress

The Tech Talent Charter concedes the road ahead is long, but data shows it’s getting longer
15 Jan 2020
Why enterprises are moving back to on-premise data centres
Networks servers
hybrid cloud

Why enterprises are moving back to on-premise data centres

The initial cloud-rush is being undone as more and more firms revert workloads to on-premise
15 Jan 2020
Security flaws prevalent in applications produced by software vendors
A padlock on a circuit board in a dark room
cyber security

Security flaws prevalent in applications produced by software vendors

Secure development is the key to a secure application
29 Nov 2019
Can Google Stadia finally bring success to cloud gaming?
Google Stadia handset
Cloud

Can Google Stadia finally bring success to cloud gaming?

It’s the first attempt to get game streaming right in years, but ISPs could be its undoing
18 Nov 2019
Cost of critical application failures revealed
A businessman opening a box of flying money to symbolise corporate spending
customer experience (CX)

Cost of critical application failures revealed

Financial losses are heightened during periods of peak customer demand
5 Nov 2019
Embracing automation will produce better analysts
Cyber security automation mockup
Security

Embracing automation will produce better analysts

There’s no reason why we shouldn’t be automating menial security processes in 2019, according to McAfee
31 Oct 2019
Is cyber security about to go interstellar?
Virgin Galactic
Security

Is cyber security about to go interstellar?

When we think about the cyber attacks of the future, we may have to think bigger
30 Oct 2019
AI the most critical technology for CIOs in the next 5 years
AI
chief information officer (CIO)

AI the most critical technology for CIOs in the next 5 years

60% of CIOs believe artificial intelligence and machine learning are the top critical future technologies
8 Oct 2019
Carbon Black: Cloud is now key to our security strategy
Security

Carbon Black: Cloud is now key to our security strategy

Company's annual conference highlights importance of security infrastructure, diversity and understanding the hacking community
7 Oct 2019