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![A wide shot of Union Terrace Gardens in Aberdeen, with people walking down the steps and a large official building in the background. In the lower foreground, a large sign reading "ABERDEEN" can be seen, with people milling about it. Decorative: the scene is filled with greenery and the sky is blue and sunny.](https://cdn.mos.cms.futurecdn.net/pWa2jV7SkGd3tQ4mohY9UG-320-80.jpg)
Why Aberdeen City Council turned to Juniper Networks to meet connectivity goals
By Rory Bathgate published
Case study With a combination of improved access and better automation, Aberdeen City Council is aiming to radically improve the user experience across its estate
![IT infrastructure digital illustration](https://cdn.mos.cms.futurecdn.net/F4arjXAMs4bTiDaJNdGsz4-320-80.jpg)
What is a managed IT service?
By Rene Millman last updated
In-depth With two-thirds of businesses using them, learn about what managed IT services are and how they’re being used
![](https://cdn.mos.cms.futurecdn.net/Lgo8reFiBN6cmNzwEm3VuD-320-80.jpg)
Bridging the AI trust gap in business
By Rich McEachran published
Learning and training opportunities alongside better employee involvement in implementation can alleviate the AI trust gap among workers
![](https://cdn.mos.cms.futurecdn.net/idHvRjgWKPmWjmgUTsdupQ-320-80.jpg)
How cyber attacks damage mental health
By Rory Bathgate published
ITPro Podcast As staff struggle to cope in the immediate aftermath of a cyber incident, leaders must do more to foster a culture of support
![An older man who is an architect, wearing a VR headset to represent the business use cases for virtual reality. His hands are raised and a digital blueprint floats between them, while a model wind turbine is visible in the office behind him.](https://cdn.mos.cms.futurecdn.net/h7sZDmMAvTnvqsftrYiAeB-320-80.jpg)
The industries with clear business use cases for virtual reality in 2024
By Drew Turney published
In-depth Even as buzz around virtual reality is drowned out by the AI hype cycle, the maturing technology is finally proving its worth for
![Abstract image of human eye with retinal circuit on a black background.](https://cdn.mos.cms.futurecdn.net/KwJ7bCstRRFj6txoTBxRCi-320-80.jpg)
Opening the black box: How to respond to transparency demands
By Mike Adler published
Industry Insights Clear communication from MSPs can shift customer perceptions, eliminating the mystery and highlighting tangible IT benefits
![](https://cdn.mos.cms.futurecdn.net/2aTnDKtTkPK4BN5HrMDvV5-320-80.jpg)
“We couldn't possibly have kept up”: How Novuna embraced Splunk to cut costs
By Rory Bathgate published
Case study Leaning on Splunk Enterprise Security as well as Splunk Cloud, Novuna slashed toil for its SOC and reduced spend even as the firm grew
![A building with a red Cisco sign displayed on its roof is visible through the green leaves of a tree](https://cdn.mos.cms.futurecdn.net/PRf8w9acwEoPXb2BkmmYmX-320-80.jpg)
Everything you need to know about Cisco
By David Howell last updated
In-depth A brief guide to Cisco, one of the most consequential companies in networking history
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