Salesforce says ‘Microsoft’s anticompetitive tying of Teams' harmed business in triumphant response to EU concessions agreement
Microsoft has agreed to make versions of its Office solutions suite available without Teams – and at a reduced price
The European Commission has accepted Microsoft concessions following an antitrust probe over its bundling of Teams with Microsoft 365 and Office 365 subscriptions.
The decision by EU lawmakers means Microsoft will avoid a costly fine and brings to a close a long-running legal dispute after Slack lodged a complaint in 2020.
According to Slack, Microsoft was actively harming competition by bundling its Teams app with Office 365 and Microsoft 365 subscriptions. EU Lawmakers agreed with the claims, and formally charged the tech giant over antitrust violations.
As part of the agreement between Microsoft and the EU, the tech giant has agreed to make versions of its productivity solutions suites available without Teams and at a reduced price.
“Microsoft committed not to offer discount rates on Teams or on suites with Teams higher than those offered on suites without Teams,” the European Commission said in a statement.
Customers with long-term licenses will also be allowed to switch to providers without Teams, while the company has guaranteed “effective interoperability” between its own solutions and those of competitors.
“The commitments address the Commission's concerns related to the tying of Microsoft Teams to the company's popular productivity applications Word, Excel, PowerPoint, Outlook, included in its Office 365 and Microsoft 365 suites for business customers,” the EC added.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Microsoft concessions are a “meaningful step forward”
In a statement responding to the announcement, Sabastian Niles, president & chief legal officer at Salesforce, suggested the decision validates the initial complaint from Slack.
“The European Commission’s announcement of a binding and enforceable settlement to resolve Slack's complaint sends a clear message: Microsoft’s anticompetitive tying of Teams has harmed businesses, denied customers fair choice, and resulted in many years of lost competition,” he said.
Niles also described settlement as a “meaningful step forward” and urged lawmakers to hold the tech giant to its commitments.
“We applaud the Commission’s efforts to hold Microsoft accountable,” he said. “We look forward to the Commission’s rigorous monitoring and enforcement of the commitments to ensure Microsoft fully complies with its obligations.
EU lawmakers will enforce the terms of the settlement for seven years, while specific aspects such as interoperability and portability requirements will be enforced for a total of 10 years.
Make sure to follow ITPro on Google News to keep tabs on all our latest news, analysis, and reviews.
MORE FROM ITPRO
- Microsoft justifies 365 price increases after MP concerns
- Microsoft to unbundle Teams in attempt to stave off EU antitrust battle
- Google files formal EU complaint over Microsoft's cloud practices

Ross Kelly is ITPro's News & Analysis Editor, responsible for leading the brand's news output and in-depth reporting on the latest stories from across the business technology landscape. Ross was previously a Staff Writer, during which time he developed a keen interest in cyber security, business leadership, and emerging technologies.
He graduated from Edinburgh Napier University in 2016 with a BA (Hons) in Journalism, and joined ITPro in 2022 after four years working in technology conference research.
For news pitches, you can contact Ross at ross.kelly@futurenet.com, or on Twitter and LinkedIn.
-
HPE's new Cray system is a pocket powerhouseNews Hewlett Packard Enterprise (HPE) had unveiled new HPC storage, liquid cooling, and supercomputing offerings ahead of SC25
-
High performance and long battery life: How Dell AI PCs offer the best of both worldsUnlocking the true potential of on-device AI requires a perfect balance between software and hardware
-
Microsoft 365 price hikes have landed the tech giant in hot waterNews Australian regulators have filed a lawsuit against Microsoft for allegedly misleading users over Microsoft 365 pricing changes.
-
Microsoft issues fix for Windows 11 update that bricked mouse and keyboard controls in recovery environment – here's what you need to knowNews Yet another Windows 11 update has caused chaos for users
-
Dreamforce 2025: What's an agentic OS?ITPro Podcast Salesforce has turned to Slack to achieve its agentic AI ambitions, as it expands Agentforce faster than any other product
-
Windows 10 end of life could create a major e-waste problemNews The study marks the latest Windows 10 end of life e-waste warning
-
Slack is now the key to Salesforce’s agentic AI plansNews Salesforce is bringing more agents into Slack, along with CRM and third-party data
-
Microsoft Office 2016 and 2019 are heading for the scrapheap next month – but there could be a lifeline for those unable to upgradeNews The tech giant has urged Office 2016 and Office 2019 users to upgrade before the deadline passes
-
UK government programmers trialed AI coding assistants from Microsoft, GitHub, and Google – here's what they foundNews Developers participating in a trial of AI coding tools from Google, Microsoft, and GitHub reported big time savings, with 58% saying they now couldn't work without them.
-
US Senator calls for Microsoft FTC probe over ‘gross cybersecurity negligence’ – Ron Wyden claims the tech giant has provided ‘dangerous, insecure software’ to the US governmentNews Ron Wyden, a Democratic senator from Oregon, has written to the chair of the FTC calling for an investigation into Microsoft's cyber practices.