Business strategy
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Yorkshire Building Society touts customer service gains with AI agentsNews The firm said that agents Penelope, Sam, and Alf are helping improve customer service, while adhering to high levels of regulation
By Emma Woollacott Published
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Arrow Electronics secures pan-EMEA distribution deal with ABBNews The agreement will bring ABB's uninterruptible power supply solutions to Arrow's channel partners across key European markets
By Daniel Todd Published
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Workday expands EMEA VAR ecosystem with HR Path UK&I partnershipNews The partnership will see HR Path directly sell Workday solutions to SMBs across Scotland and Ireland
By Daniel Todd Published
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ITPro is 20!We take a look back on the past two decades since ITPro launched...
By ITPro Published
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UK business leaders have a 'limited understanding' of AI usage costsNews Companies where CEOs are accountable for AI decisions report higher confidence in their strategy
By Emma Woollacott Published
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'Always on' culture is pushing Brits to breaking point – and nearly half are ready to quitNews Growing performance expectations and poor work-life balance are forcing some workers to consider career moves
By Ross Kelly Published
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Dropzone AI expands EMEA channel reach with QBS Software distribution dealNews The exclusive partnership will bring the vendor's AI-powered SOC platform to MSSPs and VARs across the region
By Daniel Todd Published
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One Identity spins out as independent company, relocates global HQ to IrelandNews The identity security vendor said the move will provide greater focus as demand grows for identity governance and AI security technologies
By Daniel Todd Published
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Commvault signs multi-year partnership with Microsoft in cyber resilience driveNews A new multi-year agreement will see Commvault’s AI and cyber resilience platform offered as a native ISV service on Azure
By Daniel Todd Published
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When flat-fee support stops working: How UK MSPs can turn observability into marginUK MSPs should monetise managed observability to cut ticket noise, protect margins
By Ed Knight Published
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3 emerging operational shifts post Kaseya Connect EuropeSponsor Content Created With Kaseya
Sponsored Tool consolidation, security automation and cyber resilience are transforming how MSPs and IT teams operate and scale.
By Kaseya Published
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Westcon-Comstor eyes new growth with General Atlantic investmentNews The strategic agreement introduces the investment firm as a minority shareholder and financing partner as the distributor targets further expansion
By Daniel Todd Published
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