
Emma Woollacott
Emma Woollacott is a freelance journalist writing for publications including the BBC, Private Eye, Forbes, Raconteur and specialist technology titles.
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Two more NHS Trusts have been hit with cyber attacks – here’s what we know so far
News A flaw in a third-party device management tool appears to be the source of the incident
By Emma Woollacott Published
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Agentic AI is coming for customer service jobs
News A report from Cisco shows the agentic AI shift is coming “faster than anyone anticipated”
By Emma Woollacott Published
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CISOs bet big on AI tools to reduce mounting cost pressures
News AI automation is a top priority for CISOs, though data quality, privacy, and a lack of in-house expertise are common hurdles
By Emma Woollacott Published
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Hackers are abusing Microsoft email notifications to target enterprises
News Researchers have uncovered a hybrid email-and-phone scam based on fake Microsoft billing emails
By Emma Woollacott Published
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A cybersecurity researcher just discovered a treasure trove of leaked accounts
News The mysterious database contains highly sensitive data that appears to have been harvested by infostealer malware
By Emma Woollacott Published
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Government’s ‘Humphrey’ AI tool helps local authorities cut costs
News The Minute tool, part of the Humphrey AI assistant, is being trialled at 25 councils
By Emma Woollacott Published
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It's been a bad week for ransomware operators
News A host of ransomware strains have been neutralized, servers seized, and key players indicted
By Emma Woollacott Published
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Growing AI workloads are causing hybrid cloud headaches
News Tech leaders say they're increasingly worried about the use of AI in public cloud environments
By Emma Woollacott Published
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Microsoft hits back at Lumma Stealer malware
News Microsoft and Europol are fighting back against the Lumma Stealer malware
By Emma Woollacott Published
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Sage wants to supercharge SMB accounting with new AI features
News The company says the inclusion of Sage Copilot will help small businesses improve efficiency and reduce errors
By Emma Woollacott Published
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Everything we know about the Peter Green Chilled cyber attack
News A ransomware attack on the chilled food distributor highlights the supply chain risks within the retail sector
By Emma Woollacott Published
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The UK’s science funding agency is being bombarded with cyber attacks
News Government bodies face increasing threats from state-sponsored espionage groups
By Emma Woollacott Published
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The public sector is bullish on agentic AI – but data readiness will be its undoing
News Nine-in-ten public sector organizations worldwide are planning to explore, pilot, or implement agentic AI in the next two to three years.
By Emma Woollacott Published
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NHS England launches cyber charter to shore up vendor security practices
News Voluntary charter follows a series of high-profile ransomware attacks
By Emma Woollacott Published
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Surging AI adoption rates are creating an unprecedented skills shortage
News Enterprises ramping up the adoption of the technology are facing serious bottlenecks
By Emma Woollacott Published
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US healthcare data breaches are out of control – over 400 million patient records have been exposed in the last two years
News There's been a huge surge in the number of healthcare data breaches in recent years
By Emma Woollacott Published
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Everything we know about the Dior cyber attack so far
News The luxury fashion brand told ITPro that no sensitive financial information has been compromised in the attack.
By Emma Woollacott Published
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Employee phishing training is working – but don’t get complacent
News Educating staff on how to avoid phishing attacks can cut the rate by 80%
By Emma Woollacott Published
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European workers say no thanks to 'always on' workplace culture
News New research shows European workers are pushing back on the 'always on' culture and fear US-style corporate policies creeping into workplaces.
By Emma Woollacott Published
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Microsoft faces another lawsuit over software licensing practices
News Microsoft is facing one of the UK's largest ever class action lawsuits over its software licensing practices.
By Emma Woollacott Published
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CISOs take the back seat as dev teams claim responsibility for application security
News Development and engineering teams are steering security and budget strategies
By Emma Woollacott Published
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Poor software testing risks software outages
News New research shows that firms are focusing on speed of delivery rather than quality
By Emma Woollacott Published
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M&S confirms hackers accessed customer personal data
News The retailer confirmed hackers accessed customer data – but not payment information or passwords
By Emma Woollacott Published
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The UK's ICT sector struggling with technical debt
News As AI fuels expensive innovation, analysts advise organizations to track their technical debt and prioritize accordingly
By Emma Woollacott Published
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