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N-able unveils Cloud User Hub for Microsoft 365

Multi-tenant 365 platform aims to simplify MSP’s cloud management experience and boost productivity

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IT management software provider N-able has announced the launch of its new N-able Cloud User Hub, following its acquisition of Spinpanel back in July.

A multi-tenant Microsoft 365 management and automation platform, Cloud User Hub is designed for Microsoft Cloud Solution Providers and allows users to automate the management and security of all Microsoft tenants, users, and licenses.

This functionality is available within a single, unified hub to minimise overall complexity, improve efficiency, as well as help MSP partners scale their business, N-able said in an announcement.

“Adopting and managing cloud resources is becoming a larger part of the MSP business, which is why we want to help our partners simplify their cloud management experience,” explained Mike Adler, chief technology and product officer.

“If done right, adopting and managing cloud resources can lead to scalability, higher efficiency, and productivity for MSPs and their customers.”

With Cloud User Hub now a part of the N-able portfolio, technicians can perform common tasks across all 365 applications, customers, and users, as well as enable advanced automation, all from a single control panel.

The offering also features a security-first approach through granular role-based access controls, as well as comprehensive audit logging for all actions performed within the platform. 

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Ultimately, N-able says Cloud User Hub will help SMBs achieve faster resolution times, reduced ticket escalation, and strengthened security posture.

“Cloud User Hub empowers users to tame managing the Microsoft 365 cloud by providing automation and simplicity,” Adler continued.

“Last month, Microsoft announced robust growth in its cloud-services demand, and with the channel spending huge amounts of time within the Microsoft environment, we want to continue helping our partners to streamline that experience, along with the management and transition to the cloud, as much as we can.”

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