Mimecast names Graham Douglas as chief customer and revenue officer

Close up of a handshake with between people in suits.

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Mimecast has announced the appointment of Graham Douglas as its new chief customer and revenue officer (CCRO), as the human risk management vendor eyes its next phase of growth.

A seasoned go-to-market leader, Douglas first joined the company back in March as senior vice president of the Americas and has spent more than two decades building and scaling high-performing teams across the cybersecurity and tech sectors.

Prior to joining Mimecast, he served in senior global leadership roles at Cloudera, Momentive AI, and Oracle, where he led enterprise sales teams across North America and Europe during a ten-year spell.

In his new role as Mimecast’s CCRO, he is tasked with overseeing the vendor’s global customer and revenue operations, uniting customer success, sales, and go-to-market strategy to drive value for both partners and customers.

“Graham joined Mimecast eight months ago and has demonstrated his expertise in customer engagement and his strength in running large global sales organizations since day one,” said Mimecast CEO, Marc van Zadelhoff, in an announcement.

“His passion for building trusted customer relationships and his operational rigor will help us deliver even greater value to our customers and partners worldwide.”

Headquartered in London, Mimecast specializes in human risk management, with its AI-powered platform designed to protect organizations, safeguard their data, and engage employees in reducing risk.

Since its founding in 2003, the firm has grown to serve more than 42,000 businesses around the world.

Mimecast eyes future expansion

Looking ahead, Mimecast said Douglas’s proven track record of delivering customer-centric growth and operational excellence – combined with his global perspective and cybersecurity expertise – made him the ‘ideal fit’ for the next phase of its expansion.

“I am thrilled to take on this role at such a pivotal moment in Mimecast’s journey,” commented Douglas.

“Our commitment to innovation and customer success is unmatched in the industry. I look forward to working with our talented teams across the globe to help our customers thrive and to drive the next era of Mimecast’s growth.”

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Dan is a freelance writer and regular contributor to ChannelPro, covering the latest news stories across the IT, technology, and channel landscapes. Topics regularly cover cloud technologies, cyber security, software and operating system guides, and the latest mergers and acquisitions.

A journalism graduate from Leeds Beckett University, he combines a passion for the written word with a keen interest in the latest technology and its influence in an increasingly connected world.

He started writing for ChannelPro back in 2016, focusing on a mixture of news and technology guides, before becoming a regular contributor to ITPro. Elsewhere, he has previously written news and features across a range of other topics, including sport, music, and general news.