Malwarebytes unveils new MDR service to help bridge cyber skills gap

MalwareBytes antivirus app on a smartphone
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Malwarebytes has announced a new managed detection and response (MDR) service, which has been designed to help organisations bridge their cyber security staff and knowledge gaps.

Combined with the firm’s endpoint detection and response (EDR) technology, the MDR offering provides threat prevention and remediation services through a team of cyber security experts, including both automated and human-led protection.


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The service includes dedicated analysts assigned to remotely monitor an organisation’s network 24/7 to detect, analyse, and prioritise new threats.

In an announcement, the company said its new offering can function as an extension of existing teams, or as a complete solution for organisations that lack dedicated security staff.

"We've recruited an incredible team of dedicated experts across the globe and empowered them with our award-winning tools and AI-based threat modelling to be a powerful force multiplier for SMBs and MSPs," said Bob Shaker, VP of managed services at Malwarebytes.

Malwarebytes’ EDR technology provides lightweight, integrated endpoint security that bundles together real-time continuous monitoring and endpoint data collection, with automated response and analysis, it said.

For SMBs and managed service providers (MSPs) swamped with security alerts, the combination of EDR with human threat intelligence has been designed to help prioritise, detect advanced malware attacks, analyse past indicators of compromise, as well as reinforce resiliency.

Additionally, the vendor says it will also help reduce security costs and provide rapid time-to-value, thanks to automated onboarding that provides a speedy route from purchase to service operation.

Malwarebytes MDR arrives as many organisations are struggling to recruit staff with the required digital skills. Back in April, research conducted by the Open University found that more than three quarters (77%) of surveyed IT decision-makers said they were currently facing a digital skills gap in their organisation.

Back in 2020, a UK government report also discovered that 27% of businesses have a skills gap when it comes to incident response, and that 48% of surveyed companies were hiring individuals without confidence in their abilities to perform basic tasks.

With its new MDR service, Malwarebytes said it is now taking steps to help bridge this gap and ensure businesses have adequate protection.

“This is just the beginning as we continue to accelerate product innovation and deliver new services to secure chronically underserved SMBs and empower MSPs to be their heroes," said Shaker.

Daniel Todd

Dan is a freelance writer and regular contributor to ChannelPro, covering the latest news stories across the IT, technology, and channel landscapes. Topics regularly cover cloud technologies, cyber security, software and operating system guides, and the latest mergers and acquisitions.

A journalism graduate from Leeds Beckett University, he combines a passion for the written word with a keen interest in the latest technology and its influence in an increasingly connected world.

He started writing for ChannelPro back in 2016, focusing on a mixture of news and technology guides, before becoming a regular contributor to ITPro. Elsewhere, he has previously written news and features across a range of other topics, including sport, music, and general news.