Printing and imaging specialist Katun has announced the launch of its new Katalyst Partner Portal, designed specifically to drive channel collaboration.
The platform will operate as a centralized partner hub to help simplify service management, as well as provide access to sales and marketing resources for the firm’s Arivia multifunction printers (MFPs), which it launched in 2024.
Alongside its new MFPs line, Minneapolis-headquartered Katun provides OEM-compatible imaging supplies and products for printers, copiers, and MFPs, serving almost 8,000 dealer and distributor partners around the world.
With the launch of Katalyst, partners located in the US, Mexico, the UK, France, Germany, Italy, and Spain will now have access to customized content and integrated support for local languages and programs specific to each market.
Key features
Katun said partners will be able to leverage the portal as a tool to drive growth and differentiation, thanks to access a wealth of product and marketing resources - which include product imagery, sales collaterals, promotional materials, as well as programs such as its ‘Print It, Plant It’ global reforestation initiative.
The streamlined platform also enables partners to engage with Katun technical support to create and manage service tickets for swift resolutions, alongside instant access to a host of technical resources such as technical service manuals, reference guides, firmware updates, and product drivers.
Additionally, Katalyst features Arivia product warranty management, for registration and management of Arivia product warranties, as well as access to The Katun Commitment customer satisfaction program.
Partners can also keep up to date with the latest product and industry news with real-time updates.
Commitment
In the firm’s announcement, Katun said the new Katalyst Partner Portal marks the next step in its ongoing commitment to driving partner collaboration and efficiency.
“We are thrilled to announce the Katalyst Partner Portal to help support our partners globally,” commented Chenyi Chiu, chief strategy officer at Katun.
“This portal reflects our ongoing commitment to empowering our partners, providing them with the resources they need to succeed, and making their experience with Katun as seamless and efficient as possible.”
MORE FROM CHANNELPRO
-
What does modern security success look like for financial services?Sponsored As financial institutions grapple with evolving cyber threats, intensifying regulations, and the limitations of ageing IT infrastructure, the need for a resilient and forward-thinking security strategy has never been greater
-
Yes, legal AI. But what can you actually do with it? Let’s take a look…Sponsored Legal AI is a knowledge multiplier that can accelerate research, sharpen insights, and organize information, provided legal teams have confidence in its transparent and auditable application
-
Cohesity appoints new channel development lead for UK, Ireland, and BeneluxNews Harvey Smith will lead the data security provider’s partner strategy as it looks to help partners evolve beyond a pure tech sales model
-
Pipedrive eyes new growth following C-suite shakeupNews Joe Futty, Steven Quach, and Jonny Carroll join the CRM vendor’s executive team
-
Mimecast names Graham Douglas as chief customer and revenue officerNews The experienced industry leader has been promoted just eight months after joining the security vendor as SVP of the Americas
-
Park Place Technologies launches debut partner program in EuropeNews The IT infrastructure specialist is seeking new partners across EMEA to deliver its Entuity Software platform to customers
-
Zen Internet eyes channel growth under new partner chiefNews The seasoned leader will spearhead the firm’s channel activity as it looks to drive deeper partner collaboration
-
GTIA charts new course with bold funding model and renewed purposeNews Emerging from its split from CompTIA, the GTIA says it is redefining what a trade association can be, backed by a perpetual endowment that frees it to invest as it likes in the channel
-
Twilio names Jake Kanter as new vice president of sales for EMEANews Kanter will leverage more than a decade’s worth of Twilio leadership experience to spearhead the vendor’s sales operations in the region
-
Zyxel Networks targets SMB installer market with BroadbandBuyer appointmentnews The distributor will stock Zyxel Networks' full range of networking products, including WiFi access points, switches, firewalls, and 5G routers
